Employee Relations Director jobs in Springfield, MA

Job Description

If you are passionate about Human Resources and enjoy helping leaders resolve complex employee relations challenges, this might be the opportunity for you to be part of a loved and creative global company!

Core Responsibilities

• Accountable for the rollout and consistent application of policies and procedures, with a particular focus on supporting our Consumer and Shopper Engagement (CSE) teams (our in-person and remote contact center).
• Serve as coach and sparring partner for leaders, focusing on driving performance and team effectiveness. Guide people leaders through the performance improvement process when necessary.
• Identify trends in Employee Relations where Team Leaders would benefit from additional training.
• Conduct investigations as needed.
• Collaborate with global colleagues to implement standard processes to support the business.
• Support severance processes as needed

Play your part in our team succeeding

As an Employee Relations Manager, you’ll work with employees at all levels of the organization to foster a world-class work environment.

The Employee Relations Manager guides leaders through challenging situations related to employee performance, policy implementation and team culture.

By providing timely and thorough support, the Employee Relations Manager ensures that our policies are applied consistently and that the work environment is welcoming and motivating for employees.

By delivering on the people and culture agenda alongside leaders and helping them navigate complex challenges, you play an integral role in helping achieve our mission to inspire and develop the builders of tomorrow.

Do you have what it takes?

• Minimum 5 years of work experience, with demonstrated commitment to improving people and culture outcomes
• Strong communication skills, with an emphasis on providing direction and clarity to a large organization.
• Demonstrated ability to engage in sensitive conversations while maintaining professionalism.
• Demonstrated ability to uphold the highest standards of ethics, including maintaining confidentiality.
• Experience facilitating group discussions with employees at all levels of the organization.
• Experience supporting a customer service organization.
• Experience helping teams foster a diverse and inclusion work environment.
• HR experience, particularly in Employee Relations
• Experience in a global organization.

The salary for this position has a range of $110k - $160k a year based on anticipated responsibilities, market benchmarks, and organizational constraints.

The definitive compensation may vary in alignment with the selected candidate’s professional background, experience, operational needs and other considerations permitted by law.

The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Join the global LEGO® team

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

Join the global LEGO® team
 
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.   
Thank you for sharing our global commitment to Children’s Rights. 

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.