Employee Relations Manager designs, plans, and implements a company's employee relations programs, policies, and procedures. Maintains good communication and positive relationships with employees to promote employee satisfaction. Being an Employee Relations Manager guides department managers and employees throughout the performance management and goal setting process. Identifies and analyzes issues with employee relations infractions. Additionally, Employee Relations Manager provides recommendations for resolutions. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Employee Relations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Employee Relations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Essential Duties & Responsibilities:
· Foster positive employee relations by promoting a culture of open communication, trust, and respect.
· Research, investigate, and resolve employee grievances and mediate disputes.
· Investigate employee complaints, prepare reports, and submit findings and recommendations, as requested by the Director of Human Resources in a fair and timely manner.
· Assist departments in developing departmental human resource policy, standard operating procedures, and other written directives.
· Prepare monthly reports to the Human Resources Director on the status of grievances.
· Provides advice and counsel to supervisors on employee issues as they relate to compliance with regulations and laws.
· Provide guidance and support to managers and employees on various employee relations matters, including performance management, disciplinary actions, and termination processes.
Knowledge, Skills & Abilities:
· Demonstrated written and verbal communication skills.
· Effective analytical, problem-resolution, influencing, critical thinking, and decision-making skills.
· Ability to conduct investigations involving employee misconduct, employee complaints, and grievances.
· Ability to analyze facts and prepare clear, concise, and accurate reports.
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