Employee Relations Manager jobs in Lexington, KY

ADDICTION RECOVERY CARE, LLC

POSITION DESCRIPTION

POSITION: Benefits Manager 

EMPLOYEE CLASSIFICATION: Exempt

POSITION SUMMARY: The Employee Benefits Manager will be responsible for managing the administration of the company’s employee benefits program. This role will serve as the primary point of contact for our employees, vendors, and will lead operational efforts such as new enrollments, changes to employee elections, bi-weekly and monthly reconciliations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The following is a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned below, and specific functions may change from time to time.

• Manage the day-to-day operations of the company’s Employee Benefit program, including but not limited to, enrolling, and removing benefit coverage, educating employees about the available benefits, and ensuring that proper set up is completed and accurate for processing.
• Administer benefit information and advises employees of eligibility with application information and employee self-service portal for completion and submission.
• Interface with broker and benefit providers via telephone, email and online portals. 
• Communicate with insurance broker and other benefit partner staff to address concerns and troubleshoot issues.
• Responsible for reviewing and reconciling monthly invoices from multiple benefit provider partners ensuring accuracy in billing and services provided.
• Processes necessary paperwork and workflow to maintain regulatory requirements such as COBRA, FMLA, ADA, etc.
• Manages leave of absence requests from employees including processing proper documents related to FMLA, STD, etc.
• Monitors unemployment claims by reviewing and processing required paperwork expeditiously and keeping VP of Human Resources abreast of progress in claims. 
• Ensures that personnel files and other employee-related information is maintained accurately and securely

EDUCATION/EXPERIENCE/CERTIFICATION:

• Bachelor's degree in in Human Resources Management
• Previous Human Resources and Benefits related experience
• Experience with Human Resources Information Technology Systems
• Certification as a Human Resources Professional by industry-specific accrediting body preferred. SHRM-CP, SHRM-SCP, PHR, etc…
• Excellent communication skills, both written and verbal.
• Strong numeracy and analytical skills.
• Highly organized and detail-oriented
• Experience with Sage 300 and Excel preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work independently with minimal supervision.
• Attention to detail and organization a must.
• Ability to prioritize work- and work-related responsibilities.
• Ability to coordinate and manage multiple tasks with attention to detail. 
• Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
• Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served 

WORKPLACE ENVIRONMENT AND ESSENTIAL PHYSICAL REQUIREMENTS

• Ability to sit and/or stand for long periods of time
• Ability to read detailed health records 
• Ability to lift and carry up to 10 lbs.
• Ability to operate computer and other equipment in the office
• Must have sufficient mobility to move around the office and the community

DISCLAIMER:

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within the job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  ARC has the sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  The job description is not an employment agreement or contract.