Employee Relations Specialist jobs in Chico, CA

Reports To: Chief of Human Resources

Employee Type: EXEMPT X NON-EXEMPT

POSITION SUMMARY:

Under the direction of the Chief Human Resource Officer, the Employee Benefit and Human Resource Information System (HRIS) Specialist is primarily responsible for accurate administration of all employee benefits programs as well as being the primary super user of the company Human Resource Information System.

This job description is intended to identify some of the primary duties and responsibilities. Mayers Memorial Hospital District reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MAYERS MEMORIAL HOSPITAL DISTRICT’S sole and absolute discretion.

POSITION QUALIFICATIONS:

• High school diploma or GED.
• 2-5 years’ experience in healthcare business office setting preferred.
• Knowledge of employee health benefits preferred.
• Must be able to multi-task, problem-solve, and have above average communication skills.

POSITION RESPONSIBILITIES:

General Competencies:

• Professional behavior is demonstrated, both when on duty and as a representative of MMHD outside of normal work hours.
• Ability to work with others, at all levels within the organization, and collaborate effectively.
• Above-average interpersonal, problem-solving, and written and oral communication skills.
• A positive working relationship with patients, visitors, and facility staff is demonstrated.
• Organizational ability and time management is demonstrated.
• Produces deliverable products on time, within budget with minimal direction.
• Demonstrates the ability to compile and organize data using Microsoft Office Applications. Ability to make appropriate recommendations or conclusions, given the data obtained.
• Maintains an organized set of records, upon request, for the functions that are performed within the scope of this job.
• Communicates appropriately and clearly to directors, managers, and coworkers.
• Performs all assigned tasks accurately, to include proper spelling and grammar, reference materials, and minimal mathematical calculation.
• Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.
• Maintains all information as confidential as appropriate, to include payroll, personnel information, and other information obtained during the course of performing job duties that is confidential.
• Demonstrates ability to effectively use office machines in the performance of job functions.
• Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner.
• Other duties as assigned.

Specific Competencies:

• Administer employee benefit programs and is the primary administrator of Benefit systems.
• Participates in New Hire General Orientation to explain benefit programs, enrollment, processing and introduction to Human Resource Information System (HRIS).
• Processes enrollment documents for new hires; ensuring all documentation is filled out completely and correctly.
• Works with payroll clerk to enter employee benefit deductions into payroll system for processing.
• Assist employees with health, dental, vision and other related benefit claims and/or questions and directs other questions/inquiries to appropriate staff or vendors for resolution.
• Administer COBRA benefits when applicable.
• Complete benefit reporting requirements to include tracking of productive/benefit eligible hours for accurate Affordable Care Act compliance, 1095 and 1094-C reporting.
• Facilitates annual enrollment or reenrollment of benefit programs.
• Facilitates and markets annual Open Enrollment of employee benefit programs.
• Works with Account Payable and Finance department to ensure accurate and timely payment of benefits programs.
• Regularly performs audits of employee benefits invoices to ensure accuracy.
• Works with Retention and Recruitment Specialist to market and educate employees about current and available benefit programs.
• Accurately process deductions and accrual of benefit hours.
• Ensures accurate and timely processing of benefit updates including new hires, terminations, and changes to employee’s status.
• Prepares and maintains accurate records and reports of benefit transactions.
• Maintains full understating of companies HRIS, applications and updates.
• Provides help desk support to staff utilizing the HRIS system.
• Maintains knowledge of Payroll system and processing and will act as a backup in the absence of Payroll Clerk.
• Complies with federal, state, and local employment laws.
• Correctly enters and maintains information into HR/Payroll database.
• Demonstrates the ability to perform secretarial duties, i.e., typing, correspondence, preparing reports, memos.
• Demonstrates the ability to handle multiple assignments, balance priorities, makes decisions quickly.
• Maintains thorough documentation and updates employee files.
• Participates in audit process by providing records and documentation to auditors.

Professional Requirements:

• Adheres to dress code; appearance is neat and professional.
• Completes annual education requirements if applicable.
• Maintains regulatory requirements.
• Wears identification while on duty.
• Attends annual evaluation and participates actively in this process.
• Reports to work on time and as scheduled; completes work in designated time.
• Attends all meetings as appropriate.
• Exhibits the mission, ethics, and goals of Mayers Memorial Hospital District in the performance of job duties.

WORKING CONDITIONS:

• Willingness to work beyond normal working hours and in other positions temporarily when necessary.
• Is involved with personnel, visitors, and government agencies, etc., when necessary.
• Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients, and support agencies.

PHYSICAL REQUIREMENTS:

• Sits, stands, bends, lifts, walks, and moves intermittently during working hours.
• Able to lift 20 lbs.