Employee Services Director jobs in El Paso, TX

The Employee Relations Specialist (Investigator) will be an advocate of Deployed Service’s culture and values and will be responsible for investigating potential workplace concerns, including violations of company policies, values and/or applicable laws or regulations. The Employee Relations Specialist (Investigator) will be accountable for partnering with site business leadership and HR Generalists to develop strategies and associated action plans to achieve business objectives.

Essential Functions:

• Support, communicate, reinforce, and uphold the mission, values, and culture of the organization
• Partner with management staff to support site, departmental, and corporate goals
• Conduct fair, detailed, and timely investigations into allegations of violations of the company’s policies or laws and policies to ensure fair treatment of all employees
• Initiate and complete all investigation steps, including document review, interviews, investigation reports, recommend remedial actions, and reporting out on investigation findings, trends, and related metrics
• Lead and work with third party resources, such as digital forensics, investigation, and document review firms
• Run document reviews, including the collection, review, and analysis of relevant documents
• Conduct employee training on the company’s investigation process, including reporting channels and the importance of raising issues
• Partner with HR and Training Department points of contact on various types of employment law and/or employee compliance training presentations
• Support HR and Corporate Legal Counsel on other projects, initiatives, discovery requests, and strategic opportunities as may arise from time-to-time
• Collect and analyze data to identify trends and make recommendations on mitigation strategies
• Advise and train HR generalists and business partners on investigations best practices
• Discreetly lead investigations and manages sensitive and/or private information and sensitive data requests
• Ensure field operations HR functions are conducted in a collaborative manner
• Other duties as assigned

Knowledge and Skills:

• Advanced proficiency with Microsoft Office Suite in addition to HRIS related computer programs and software; experience with ADP Workforce Now or UKG preferred
• Knowledge of legal discovery-type software (e.g., Relativity, etc.), or case management or case-tracking software
• Knowledge and application of U.S. employment laws and regulations
• Ability to research interpret federal and state employment laws and requirements
• Ability to write investigative reports in a clear and concise manner
• Expertise in analyzing, organizing, and preserving evidence
• Demonstrated ability to identify trends and collaborate with assigned HR Generalists and business partners to resolve matters expediently and thoroughly
• Ability to train HR colleagues and field operations personnel
• Ability to balance multiple sophisticated investigations concurrently
• Emotional intelligence for those involved in the investigation process
• Ability to confront those involved in the investigation process about difficult information and findings
• Self-motivated and persistent; strong ability and comfort in exercising independent judgment for acquiring results while containing legal risk
• Ability to work independently and collaboratively in a team environment
• Ability to work nights and weekends. We operate 24/7/365

Education and Experience:

• Bachelor’s degree in employee relations, human resources, business management, or related field. Master’s degree in an investigations-related field - preferred
• Professional in Human Resources (PHR or SHRM-CP) certification preferred
• 5 years professional experience conducting internal workplace investigations as part of an in-house company organization, governmental agency, compliance entity, or law firm
• Experience in conducting corporate investigative fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation for court submissions
• Experience with a variety of Human Resources subject areas, such as harassment, discrimination, fraud, misuse of position, etc.
• Experience with employee relations in skilled trade-based environment(s)
• Experience in testifying before administrative bodies or in courts
• Organizational experience in government contracting environments preferred
• Experience with Collective Bargaining Agreements and Service Contract Act (SCA) highly desirable
• Bilingual (English and Spanish) preferred
• Must possess a valid state driver’s license
• Must be authorized to work in the U.S. and able to travel within the Continental United States (CONUS)
• Must pass a drug test, motor vehicle record check, and a background check after accepting a conditional offer of employment

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• El Paso, TX 79924: Relocate before starting work (Required)

Work Location: Hybrid remote in El Paso, TX 79924