Employee Services Director jobs in Madison, WI

Employee Services Director directs the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Evaluates programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Director develops processes to analyze and assess program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Designs policies and procedures to promote efficiency and optimize administrative hours to control costs. Additionally, Employee Services Director researches and remains up to date with evolving changes in the employee experience space to identify areas to improve employee engagement and work experience. Requires a bachelor's degree. Typically reports to senior management. The Employee Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Employee Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Senior Compliance Services Specialist
  • Employee Benefits Corporation
  • Middleton, WI FULL_TIME
  • Position Summary:
    Employee Benefits Corporation is hiring for a Senior Compliance Services Specialist. The Senior Compliance Services Specialist maintains comprehensive knowledge and in depth understanding of ERISA and Employee Benefits Corporation’s Compliance Services products. This position resolves complex client inquiries, determines appropriate actions, and accurately compiles and interprets data for our products. The role requires a high level of organization with strong communication skills and the ability to prioritize workload based on ever-changing business needs. This position interacts with the Compliance Department, operations service teams, client contacts, brokers, prospects, and Sales Department.
     
    This person may work in our Middleton, WI office, fully remote (Wisconsin locations only), or a combination of the two depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office.
     
    Responsibilities Include:
    • Maintain current and working knowledge of EBC’s procedures for Compliance Services products
    • Understand concepts of ERISA and cafeteria nondiscrimination testing
    • Enter accurate client and plan data into approved software programs to enable provision of Compliance Services products to clients and brokers
    • Generate accurate and complete Forms 5500 and wrap plan documents within departmental and company turnaround times
    • Interpret and apply product and regulatory knowledge in determining appropriate actions, communications and follow ups to clients, brokers and internal colleagues
    • Coordinate workload distribution of CRM tasks and Help Desk emails with other team members to ensure accurate responses within departmental turnaround times
    • Maintain, update and proactively manage customer relations database, documenting each client interaction and action item in adherence to department standards
    Qualifications:
    • Bachelor’s Degree in Business or related field (may be substituted with four years of relevant work experience)
    • Two years of experience in similar role serving internal and external customers in a regulatory driven industry
    • Demonstrated ability to achieve and maintain high level of accuracy and attention to detail when working with multiple data points and information
    • Demonstrated effective listening, verbal and written communication skills, utilizing proper grammar and syntax with the ability to articulate relevant information in an organized and concise manner
    • Demonstrated experience de-escalating client issues and troubleshooting issues
    • Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
    Preferred Qualifications:
    • Demonstrated subject matter expertise in ERISA requirements for Forms 5500 and wrap plans
    • Prior experience in compliance or employee benefits administration
    • Previous experience with customer relationship management systems
    We offer:
    • A friendly, collaborative team environment
    • A competitive compensation and benefits package that includes employee-ownership
    • Opportunities for personal and professional growth
    • Flexible scheduling to encourage and support a healthy work-life balance
     
    More About Us:
    Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support.  We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services.  ?
     
    Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
     
    If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
    We are an equal-opportunity employer.

     

  • 12 Days Ago

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Client Services Manager
  • Employee Benefits Corporation
  • Middleton, WI FULL_TIME
  • Position Summary: Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account...
  • 23 Days Ago

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Paraplanner - Financial Firm - Evansville, WI
  • Advisor Employee Services
  • Evansville, WI FULL_TIME
  • Paraplanner Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our busy financial planning firm located in...
  • 1 Month Ago

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Clinical Support Technician; Employee Health Services; 1.0FTE
  • UnityPoint Health
  • Madison, WI FULL_TIME
  • 12318BRFTE: 1.0Shift: M-F between the hours of 7:00a - 3:30pCompensation: $17.64 , commensurate with experience.Hours Per Week: 40Weekends: NoBenefit EligibleWhy UnityPoint Health? Commitment to our T...
  • 19 Days Ago

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Clinical Operations Assistant, Employee Health Services
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule: 100% FTE, day shift. Monday - Friday generally between the hours of 7:00AM - 4:30PM. Hours may vary based on the operational needs of the department. Be part of something remarkable Joi...
  • 23 Days Ago

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Medical Assistant; Employee Health Services; 1.0 FTE
  • UnityPoint Health
  • Madison, WI FULL_TIME
  • $5,000 SIGN ON BONUS! Under the direction of a health care provider, Medical Assistant is responsible for the delivery of patient care that promotes the safety and well-being of our patients. Why Unit...
  • 1 Month Ago

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0 Employee Services Director jobs found in Madison, WI area

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Director Of Nursing
  • BrightStar Care
  • Madison, WI
  • Join the BrightStar Team as a Director of Nursing and Shine! Do you enjoy a mix of leadership responsibilities while als...
  • 4/23/2024 12:00:00 AM

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Program Director
  • HCLTech
  • Madison, WI
  • HCLTech is looking for a highly talented and self- motivated Program Director to join it in advancing the technological ...
  • 4/22/2024 12:00:00 AM

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Executive Director
  • Waunakee Neighborhood Connection
  • Waunakee, WI
  • Waunakee Neighborhood Connection is a local social service agency that provides programs and resources for low-income ho...
  • 4/22/2024 12:00:00 AM

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Director of Technology
  • FAC Services, LLC
  • Madison, WI
  • About FAC Services FAC Services is a professional firm that provides business services to architecture, engineering, and...
  • 4/21/2024 12:00:00 AM

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Program Director
  • Hcltech
  • Madison, WI
  • HCLTech is looking for a highly talented and self- motivated Program Director to join it in advancing the technological ...
  • 4/21/2024 12:00:00 AM

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Compensation Director
  • American Family Insurance Group
  • Madison, WI
  • As Director of Compensation you will oversee the planning and administration of company compensation plans for all emplo...
  • 4/18/2024 12:00:00 AM

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Director of Technology
  • Fac Services Llc
  • Madison, WI
  • About FAC Services FAC Services is a professional firm that provides business services to architecture, engineering, and...
  • 4/18/2024 12:00:00 AM

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Director of Operations
  • FEDERAL INDUSTRIES
  • Belleville, WI
  • Who We Are Standex International Corporation is a diversified global manufacturing company operating in five segments wh...
  • 4/18/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Director jobs
$165,268 to $260,861
Madison, Wisconsin area prices
were up 1.3% from a year ago

Employee Services Director in Fargo, ND
The determination of whether a worker is an employee or a self-employed individual goes beyond who pays taxes.
December 12, 2019
Employers are responsible for deducting Canada Pension Plan (CPP) contributions, EI premiums, and income tax from remuneration or other amounts they pay to their employees. Employers must remit these deductions along with their share of CPP contributions and EI premiums, to the Canada Revenue Agency (CRA).
January 10, 2020
Employee Services Director in Lorain, OH
You do not have to be a full-time, paid municipal employee to be considered a municipal employee for conflict of interest purposes.
December 08, 2019
Employee Services Director in Pueblo, CO
Based on our compensation data, the estimated salary potential for Employee Services Director will increase 16 % over 5 years.
February 18, 2020