Employee Services Manager jobs in Allentown, PA

Hours per week: 40

Weeks per year: 52

Annual Salary: $51,321/yr

Location: Stroudsburg

Community Services for Children, Inc. (CSC) is seeking a highly motivated, skilled professional with strong leadership skills for a rewarding career as an Early Learning Resource Centers Provider Services Manager.  This is a Key position in the ELRC program to ensure young children have access to high quality early learning providers across 16 counties within the state of PA.  We are a large, well-established, high performing organization located in the heart of the Lehigh Valley.  Selected as a 2015, 2017, 2020, and 2021 Top Workplace, CSC is a leader in early childhood education.

Work Environment:

A $1,000 monetary incentive will be paid to newly employed Community Services for Children staff members. The $1,000 payout will be paid upon successful completion of probation.

Job Responsibilities:

• Responsible for the day-to-day operations of provider services to increase the number of participants in Child Care Works and Keystone STARS programs.
• Establish and maintain provider contracts, invoice processing, STARS participation and grant awards.
• Responsible to track provider information by utilizing the agency's data management system.
• Monitor all periods associated with early learning provider services and ensure case file accuracy.

• Manages provider service team caseload assignments, coverage schedules and outreach activities to ensure prompt and comprehensive service for all.

• Create weekly, monthly accountability reports.
• Ensure accurate and timely completion of monthly payments to childcare providers.
• Supervise staff.

Requirements:

• Bachelor’s Degree required in social work, early childhood education, or related field.
• Five years’ experience in program leadership.
• Demonstrated competence in supervision, management and leadership.
• Strong interpersonal, communication, and organizational skills.
• Ability to work in a partnership approach with individuals with varying economic, educational and cultural backgrounds.
• Strong computer skills to utilize data management systems.
• Valid driver’s license and full time use of car.

Benefits:

• Full time.
• Low cost/rich benefit plans
• Paid leave for vacation, sick, and personal days.
• Thirteen paid holidays.
• Agency sponsored 401k retirement plan.