Employee Services Manager jobs in Anchorage, AK

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Employee & Labor Relations Program Manager
  • Matanuska Electric Association Inc
  • Palmer, AK FULL_TIME
  • Position – Status


    EMPLOYEE & LABOR RELATIONS PROGRAM MANAGER – REGULAR FULL TIME


    Who Can Apply


    MEA Employees & the General Public


    Posting Date


    July 25, 2023


    Closing Date


    Open Until Filled


    Department


    Human Resources


    Annually

    $92,414 Min DOE


    Grade


    11


    Union Representation


    N/A


    Hours of Work


    Schedule Options Available


    Work Location


    Palmer, AK


    NOTE: When completing the application:

    (1) please attach a resume with relevant information as well as a

    (2) cover letter detailing experience in employee and labor relations, responding to union grievances, interpreting/negotiating/administering collective bargaining agreements, and/or any general HR or business experience that benefit this role.


    PURPOSE

    This position manages, develops, and implements a variety of human resource functions, with primary focus on employee and labor relations. This position has functional oversight of labor and employee relations issues, performance management, internal investigations, interprets Association policies and labor contracts, and other ER/LR projects.


    ESSENTIAL FUNCTIONS OF THE POSITION

    1. Administers, manages, and interprets collective bargaining agreements, letters of agreement, and other labor management documents. Conducts incident investigations, evaluates evidence and facts, and provides support for responses to EEOC complaints, grievances, and arbitrations. Work with legal counsel as appropriate.
    2. Strategizes and prepares for labor negotiations as a part of the labor management team and provides leadership and advice to all levels of management to promote positive labor relations.
    3. Manages the Association’s Ethics Hotline Program and acts as the ethics officer when required.
    4. Advise leadership on proper methods of addressing employee concerns, employee disciplinary situations, employee morale, and other supervisory responsibilities. Provide one-on-one and group meeting direction and assistance as needed, to include managerial and supervisory training within the framework of formal and informal training sessions on a continual, as-needed basis.
    5. Manages the performance evaluation systems, including standards of performance, performance evaluation instruments, a positive coaching focused culture, and guiding leadership on successful use of performance management and coaching techniques.
    6. Manage and administer the Association’s DOT Drug Program and ensure the Association’s policies and practices are in line with DOT and NON-DOT testing to include random testing program, reasonable suspicion testing, and other Drug and Alcohol Policy requirements.
    7. Prepares various employee/labor relations reports for submission to the Board of Directors, the Human Resource Committee, or Executive Staff.
    8. Manage and administer the Association’s employee recognition program to include promotion of award nominations, meeting with Recognition Committee, and scheduling/coordinating company-wide recognition presentations.
    9. Ensure compliance with federal and state regulations/laws regarding areas of responsibility.
    10. Provides program management of employee relations programs and personnel policies and procedures.
    11. Manage and administer service agreements for Human Resource contracts for areas of responsibility.
    12. Research and prepare reports, studies, manuals, or surveys related to various human resource functions.
    13. Represent the Association in a positive manner through discretionary involvement in community affairs.
    14. May handle specific recruitments when operational needs dictate.
    15. Perform other duties as assigned or as appropriate for this position.
    16. Promote a safety culture in which safety is a value. This culture is based on joint and individual engagement, ownership and accountability regarding job safety and responsibility to perform work safely and adhere to safe work practices.
    17. Perform the essential functions of the position in a safe and efficient manner.

    The above items are not intended to be all inclusive of the essential functions or requirements of this type of work as they are subject to change based on operating necessity. The employee will also perform other related business duties as assigned by the immediate supervisor and other management personnel.


    ESSENTIAL POSITION REQUIREMENTS

    • Qualified candidates will demonstrate how their experience is relevant and sufficient for the position.
    • Qualified candidates must have a valid Alaska driver’s license (or ability to obtain as required under State of Alaska regulations) and a driving record which is acceptable and insurable by the Association and the Association’s insurance carrier at standard group rates.

    KNOWLEDGE, SKILLS AND ABILITIES

    • Support a culture of safety excellence through active involvement in safety improvement and promote a sense of shared responsibility for safety.
    • Advanced knowledge of human resource practices, programs, and philosophies by using relationship building techniques, initiative, innovation, and creativity.
    • Advanced knowledge of human resource management practices, principles, and procedures.
    • Knowledge of applicable employment and labor laws/regulations and their application pertaining to affirmative action and equal opportunity programs, FMLA, ERISA, FLSA, ACA, ADA, Workers Compensation, etc., and federal and state laws that govern employer relationships with labor unions.
    • Knowledge of basic mathematical concepts such as addition, subtraction, multiplication, division and probability/statistical reference and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Advanced skill in composing policies, procedures, letters, memorandums, and reports.
    • Advanced skill in using Microsoft Office (Word, Excel, Power Point, and Outlook).
    • Advanced skill in negotiation and persuasion with the ability to assertively influence others to reach agreement.
    • Skill in effectively managing projects and contracts.
    • Skill in effective, professional verbal and written communication with the ability to work with executive staff, employees, contractors, and the public. Includes professional engagement on both an individual basis and with large groups.
    • Skill in interpersonal communication with the ability to establish and maintain effective working relations in a variety of cultural environments.
    • Skill and ability to coordinate and collaborate with the work of others, work under tight deadlines and effectively handle multiple concurrent projects and activities.
    • Ability to understand and embrace company culture and use in development and application of appropriate human resource programs.
    • Ability to work both independently and in a team framework, successfully apply critical thinking skills in a strategic environment, make sound recommendations, and solve problems
    • Ability to maintain complete confidentiality of classified information.
    • Ability to logically analyze issues using sound judgment and decision-making methodologies.
    • Ability to motivate others to action and encourage growth and development of employees.
    • Ability to produce cogent presentations, contracts, and other written documentation as required in the position.
    • Ability to read, analyze and interpret complex legal documents.
    • Ability to Innovate, create, and develop solutions to assignments.
    • Ability to self-motivate improvement based on successes and failures.
    • Ability to lead the corrective action and continuous improvement process within areas of responsibility.
    • Embrace and embody the Association’s Core Values through decisions, actions, attitude, and behavior to directly contribute to the success of the organization.

    PHYSICAL DEMANDS

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; this list is not inclusive of all the physical demands that may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    • Physical demand activity percentages:
    • Major occurs 60% or more of work time.
    • Moderate occurs between 20-60% of work time.
    • Minor occurs less than 20% of work time.
    • Physical demand requirements:
    • Ability to understand, read, and carry out written instructions.
    • Ability to understand, read, and verify documents electronically, verbally, or hard copy.
    • Major amount of handling, finger use, and communicating.
    • Moderate amount of sitting, feeling/touch (ex. of documents), eye-hand coordination, and foot-hand-eye coordination.
    • Minor amount of standing, walking, lifting/carrying/pushing up to twenty-five (25) pounds, stair climbing, and balancing.

    ENVIRONMENTAL CONDITIONS

    • The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    • This position works primarily in an office setting but will be required to travel to other Association offices and visit various organizations within the Mat-Su and Anchorage area.
    • Requires occasional travel outside of Alaska.
    • The incumbent must be able to work long hours under stressful conditions if necessary.

    EMPLOYMENT STATUS

    This position is classified as an exempt, non-represented position; and therefore is not eligible for overtime compensation. All Association employees are expected to work widely varying amounts of time outside the normal shifts to assist in power restoration or other needs of the Association.


    MEA requires a post offer substance abuse test. Any positive test result or refusal to consent will disqualify an applicant from employment.


    MEA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.


    Individuals with disabilities who require reasonable accommodation(s) to participate in any portion of the application or interview process should advise MEA in advance by calling 907-761-9218.


    Applicants must be currently authorized to work in the United States on a full-time basis.


    To apply, please visit www.mea.coop to submit an application by the closing date.

    Matanuska Electric Association, Inc.

    163 East Industrial Way (P.O. Box 2929), Palmer, Alaska 99645

    Telephone: (907) 761-9218/ Fax: (907) 761-9264

    MEA is an Equal Employment Opportunity Veterans/Disabled employer.


    Benefits Include

    • 401(k) matching 2%
    • Medical, Dental, Vision insurance - $100/month for entire family
    • Life insurance 100% paid by MEA
    • Long Term Disability 100% paid by MEA
    • Employee assistance program
    • Paid time off starts at 3.385 hrs/wk
    • 11.5 paid holidays per year.
    • Retirement – Defined Benefit plan/Pension
  • 5 Days Ago

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Nuka Learning Program: Learner Rotation Request
  • Southcentral Foundation - Non Employee
  • Anchorage, AK FULL_TIME
  • Minimum Eligibility Requirements: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native ...
  • 13 Days Ago

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Case Manager Supportive Services for Veteran Families (SSVF)
  • Catholic Social Services Anchorage, AK
  • Anchorage, AK FULL_TIME
  • POSITION SUMMARY The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at ris...
  • Just Posted

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Environmental Services Manager (Evenings)
  • Compass Group Careers
  • Anchorage, AK FULL_TIME
  • Crothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall s...
  • Just Posted

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Environmental Services Manager (Evenings)
  • Crothall Healthcare
  • Anchorage, AK FULL_TIME
  • Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the To...
  • Just Posted

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Manager, Operations Support Services
  • Chugach Electric Association
  • Anchorage, AK FULL_TIME
  • Job DescriptionSummaryThis position will manage the Tree Trimmer and the Locator divisions as well as the Line Operations Support Technician personnel. Additionally, this position will oversee the Veg...
  • 1 Day Ago

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0 Employee Services Manager jobs found in Anchorage, AK area

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Member Service Representative I (Temporary)
  • Chugach Electric Association, Inc.
  • Anchorage, AK
  • REQUIRED: Completion of 35 net words per minute typing test is required. Click the link to complete before applying and ...
  • 4/24/2024 12:00:00 AM

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Asset Protection Service Associate - 5th Avenue Mall-Sur
  • JC Penney
  • Anchorage, AK
  • Asset Protection Service Associate - 5th Avenue Mall-Sur Location: Anchorage, AK, United States - 5th Avenue Mall-Sur 40...
  • 4/24/2024 12:00:00 AM

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Customer Service Sales Specialist
  • Insuratec Services Group
  • Anchorage, AK
  • About UsAt HDR, we specialize in engineering, architecture, environmental and construction services. While we are most w...
  • 4/23/2024 12:00:00 AM

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Bartender
  • Olive Garden
  • Anchorage, AK
  • For this position, pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these gre...
  • 4/22/2024 12:00:00 AM

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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Anchorage, AK
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/22/2024 12:00:00 AM

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Warehouse Customer Service Agent
  • Everts Air
  • Anchorage, AK
  • Description Job Summary Interact with customers as the company agent responsible for receiving and tracking inbound frei...
  • 4/22/2024 12:00:00 AM

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Medical Director of Behavioral Services Division (Outpatient & Specialty Services)
  • Southcentral Foundation
  • Anchorage, AK
  • The Southcentral Foundation (SCF) Medical Director-Behavioral Services Division position is responsible for coordinating...
  • 4/20/2024 12:00:00 AM

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • Anchorage, AK
  • Overview: Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and d...
  • 4/20/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$110,021 to $162,909
Anchorage, Alaska area prices
were up 2.8% from a year ago

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