Employee Services Manager jobs in Cleveland, OH

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Client Services Associate - Financial Firm - Solon, OH
  • Advisor Employee Services
  • Solon, OH FULL_TIME
  • Client Services Associate
     
    Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office?  Our well-established financial planning firm located in Solon, OH is seeking an individual to perform diverse administrative functions and planning support. The successful candidate will make an immediate contribution and can see the impact of their work day-to-day. This is an excellent position for someone seeking a high level of responsibility and wishing to obtain first-class experience in the financial planning industry. 
    If you are seeking an excellent long-term career opportunity in a fast-paced environment, please apply today! 
     
    The below job description outlines the responsibilities for the Client Services Associate:
     
    Minimum Requirements:
    • College Degree preferred, not required
    • Prior office experience preferred, not required
    • Financial Industry experience preferred, not required
    • Basic knowledge of ETF’s, Mutual Funds, and Securities tools   
    • Advanced computer skills – MS Office Suite, CRM and specifically Excel
    • Desire to obtain long term employment
    Skill Set:
    • Ability to prioritize projects in a timely manner
    • High quality customer service – strong follow through
    • Excellent communications skills both verbal and written
    • Extremely detail-oriented
    • Good natured with a positive attitude
    • Ability to be persistent to achieve quality
    • Strong organizational skills, attentive, proactive, and resourceful
    • Friendly, professional phone manner and the ability to work with a variety of clients
    • Reliable with exceptional work ethic
    • Aptitude to learn and grow professionally
    • Demonstrate maturity and poise under pressure
    Responsibilities:
     
    Client Service Associate will be expected to have consistent follow through with all efforts to help build the relationship with the clients and keep the advisor up to date and accurate with all client accounts.  Other weekly, daily, and monthly activities will include but not limited to:
    • Completion of all service requests and resolve any client/carrier issues
    • Processing New Client Applications
    • Review all applications prior to submission
    • Coordinate and follow up on all client transfers
    • Assist with client update reports and mailing
    • Utilizing various websites and software to obtain client and product information
    • Establish and maintain detailed client files
    • Lead internal team back-office tracking systems for reallocations/follow-ups/client engagements
    • Receive incoming client calls in a friendly manner
    • Assist in setting client appointments
    • Assist and support the Marketing team
    • Attend company events
    • Other duties and projects as assigned
    Salary:
    • $40,000-$45,000 base variable revenue sharing compensation
    Benefits:
    • 401k – eligible after 1 year
    • PTO
    Hours:
    • Monday – Friday: 9:00 am – 5:00 pm
    • Some evenings required for client events
    Presented by Advisor Employee Services
    Thank you for your interest in the Client Services Associate role in Solon, OH.  Advisor Employee Services, a consulting firm located in Overland, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs.  Please take a moment to explore our website and the services provided.  We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors.  If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

  • 1 Month Ago

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Medicare Advisor - RIA - Brecksville, OH
  • Advisor Employee Services
  • Brecksville, OH FULL_TIME
  • Medicare Advisor Are you looking to expand your career and be part of a successful team? Are you driven, self-motivated, and customer focused? If you enjoy working closely with clients, developing lon...
  • 11 Days Ago

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Law Firm Case Manager
  • Spitz, The Employee's Law Firm
  • Beachwood, OH FULL_TIME
  • Our busy law office is looking for a legal case manager to help us oversee all aspects of case management. Ideal job seekers will be incredibly organized, and have experience drafting legal documents,...
  • 6 Days Ago

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DevOps Lead/ Manager
  • Current Lighting Employee Co LLC
  • Beachwood, OH FULL_TIME
  • Current has completed the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business, creating a premier end-to-end lighting solutions business. This brought together two...
  • 1 Month Ago

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Human Resources - Employee Services
  • honeywell2-pilot
  • Geneva, OH FULL_TIME
  • The future is what you make it.Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power gene...
  • 1 Month Ago

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Employee's Rights Lawyer
  • Spitz, The Employee's Law Firm
  • Beachwood, OH FULL_TIME
  • Do you want to help real people? Do you actually want to talk to clients instead of writing or reviewing documents all day? Spitz, The Employee’s Law Firm is a premier employment law firm that represe...
  • Just Posted

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0 Employee Services Manager jobs found in Cleveland, OH area

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Service Manager
  • Ag-Pro Companies
  • North Royalton, OH
  • **Location:** North Royalton, OH **Type of Employment:** Full-Time Manages service operations within the dealership to m...
  • 4/26/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestone America, Inc.
  • Elyria, OH
  • **Automotive Service Manager** Employee: Regular : Full time Location: Elyria , OH Team: Retail : 2021_34312 Zip Code: 4...
  • 4/26/2024 12:00:00 AM

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Service Manager
  • The Brewer-garrett Company
  • Cleveland, OH
  • Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design,...
  • 4/25/2024 12:00:00 AM

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Assurance Services Manager
  • Pease Bell Cpa's
  • Cleveland, OH
  • Pease Bell, CPAs is a rapidly growing mid-sized accounting firm serving an expanding nationwide client base. Now, with m...
  • 4/25/2024 12:00:00 AM

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Automotive Service Manager
  • TBC Corp.
  • Euclid, OH
  • **Automotive Service Manager** **Location:** South Euclid, OH, US, 44121 **Description** The role of the **Automotive Se...
  • 4/25/2024 12:00:00 AM

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HVAC Service Manager
  • The Brewer-Garrett Company
  • Middleburg Heights, OH
  • Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design,...
  • 4/23/2024 12:00:00 AM

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Assurance Services Manager
  • Pease Bell, CPA's
  • Cleveland, OH
  • Pease Bell, CPAs is a rapidly growing mid-sized accounting firm serving an expanding nationwide client base. Now, with m...
  • 4/22/2024 12:00:00 AM

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HVAC Service Manager
  • Lincoln Search Consultants
  • Cleveland, OH
  • TITLE: Service Manager DEPARTMENT: Service REPORTS TO: Service Team Manager SUBORDINATES: Service Technicians, Service E...
  • 4/22/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$98,041 to $145,169
Cleveland, Ohio area prices
were up 1.6% from a year ago

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Employee self-service portals keep such issues from arising so that communications are as efficient as the other aspects of your HR services.
December 19, 2019
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Engaged employees pay way more attention to their work.
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Employee Services Manager in Sarasota, FL
Employees and managers can apply for and approve or reject leaves/ restricted holidays, respectively, based on leave balances and project requirements.
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