Employee Services Manager jobs in Fort Lauderdale, FL

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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ASSISTANT EMPLOYEE RELATIONS MANAGER
  • City of Fort Lauderdale
  • Fort Lauderdale, FL FULL_TIME


  • The right person for this role will be focused on collaboration with unions, managers, and employees, creating strong cross-functional partnerships across the business, and developing innovative and impactful solutions to support the organization. You will have opportunities to help drive the long-term vision of the Employee Relations function and our priorities, and work closely with the Employee Relations Manager and executive leadership to ensure our mission and values are represented in the ways we do our work. If you want to be part of a dynamic, growing City, with the opportunity to have a voice in strategic planning, and touch all levels of the organization, keep reading!

    The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.  
     
    Interprets and explains Equal Employment Opportunity (EEO) and employee relations laws, statutes, and regulations.  Advises management staff, department heads and/or their designees regarding employee relations issues. Assists and actively participates in contract negotiations. May act as management spokesperson on behalf of the City Manager and in coordination with department heads to assure reasonable uniformity in contract settlement and grievance settlements. 

    PLEASE NOTE: 
    The duties of this position will include all of those duties set forth in the official job description. 

    This position shall remain open until a sufficient number of qualified applications have been received.

    The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees.  New hires are automatically enrolled in FRS.    

    This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month.   

    Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
    That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale!  Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. 

    This is a classified position covered by the Personnel Rules. 

    Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.   The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

    • Advises and confers with City management staff, department heads, and/or designees on discipline administration issues, contract interpretation issues, and EEO practices
    • Meets with employees and union organizations regarding employee relations and EEO matters
    • Advises department heads and/or designees in areas of department policy, rules and regulations for attendance, overtime, use of City property, and other employee relations issues
    • Attends various department head staff meetings to discuss and advise officials regarding a variety of employee relations, discipline, and EEO issues
    • Maintains knowledge of laws, Public Employees Relations Commission (PERC) rulings, court decisions, statutes, arbitrators' decisions, and other current activities related to employee relations and EEO issues
    • Confers with and advises department heads and/or designees regarding appropriate written grievance responses and compliance with City discipline and grievance procedures
    • Conducts training sessions for City management officials and new supervisory employees regarding discipline administration, grievance handling, and current developments and practices in the field of employee relations and contract administration
    • Performs special projects and participates in specific internal investigations at the request of the City Manager's Office and makes recommendations on a variety of management/employee issues
    • Meets with City Attorney's Office representatives and/or outside counsel as needed regarding employee relations issues
    • Serves as the City's management representative at arbitration hearings; develops appropriate meeting strategy; prepares City witnesses; drafts strategic cross examination questions; prepares arbitration briefs when needed
    • Serves as management representative in negotiating contractual agreements, when needed
    • Maintains knowledge of the latest data concerning wages, salaries, EEO and labor contract cases, fringe benefits, hours of work, and conditions of employment
    • Performs related work as required
    1. Bachelor's Degree in Labor Relations, Human Resources, Business or Public Administration or a related field.
    2. Three (3) or more years of experience in discipline administration, negotiating strategies and proposals; labor negotiations; contract interpretation and administration; EEO complaint resolution; grievance handling; EEO fact-finding and arbitration proceedings. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.
    Preferences:
    • Prior experience conducting labor relations investigations.
    • Prior work experience within a Municipality or Government Agency.
    • Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) / Society for Human Resources Management Certified Professional (SHRM-CP) / Society for Human Resources Management Senior Certified Professional (SHRM-SCP) or other human resources-related professional certifications.
    Special Requirements: 
    Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work.

    WORKING ENVIRONMENT: 
     
    Work EnvironmentFrequency Working in Designated Environment
    Office or similar indoor environmentFrequently or Often
    Outdoor environmentSometimes
    Street environment (near moving traffic)Seldom or Never
    Construction siteSeldom or Never
    Confined SpaceSeldom or Never
    In the community (homes, businesses, etc.)Seldom or Never
    LabSeldom or Never
    Warehouse environmentSeldom or Never

    PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
    The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.
                                                                                                       
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method.  Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.  All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment.

    An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form (J-204).


  • 5 Days Ago

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Dining Services Department Manager
  • Healthcare Services Group, Inc.
  • FORT LAUDERDALE, FL OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 21 Days Ago

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Receptionist
  • Hospital Contract Manager
  • Fort Lauderdale, FL FULL_TIME
  • Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer and direct phone calls, take messages, and provide information to callers- Schedule appointments and manage ...
  • 6 Days Ago

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STUDENT EMPLOYEE - DIVERSITY, EQUITY & INCLUSION INTERN (SUMMER 2024)
  • Seminole Hard Rock Support Services
  • Davie, FL INTERN
  • Overview With venues in 67 countries spanning 249 locations that include owned/licensed or manages Hotels, Casinos, Rock Shops® and Cafes - Hard Rock International (HRI) is one of the most globally re...
  • 1 Month Ago

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Employee Benefits Account Manager (Southeast Platform)
  • CGI Benefits
  • COCONUT CREEK, FL FULL_TIME
  • Job Title: Employee Benefits Account Manager Agency/Platform: Southeast Platform Location: Coconut Creek, FL About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and hi...
  • 9 Days Ago

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Employee Benefits Account Manager (Southeast Platform)
  • CGI Benefits
  • COCONUT CREEK, FL FULL_TIME
  • Job Title: Employee Benefits Account Manager Agency/Platform: Southeast Platform Location: Coconut Creek, FL About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and hi...
  • 9 Days Ago

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0 Employee Services Manager jobs found in Fort Lauderdale, FL area

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Service Manager
  • Popeyes
  • Fort Lauderdale, FL
  • We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable din...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • Popeyes
  • Deerfield Beach, FL
  • We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable din...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • Popeyes
  • Opa Locka, FL
  • We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable din...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • Orkin
  • Hialeah, FL
  • Overview: Were the Industry Leader Because of Leaders Like You. When youre an Orkin Service Manager, youre quality contr...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • Zoom Drain of Metro Detroit
  • Miami, FL
  • Job Summary: The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team ...
  • 4/18/2024 12:00:00 AM

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IT Services Manager
  • Symmetry I.T.
  • Miami, FL
  • Company Description Symmetry IT provides Technical Support for medium and large Business. We offer custom support soluti...
  • 4/18/2024 12:00:00 AM

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Service Manager
  • Sciens Building Solutions
  • Pompano Beach, FL
  • THE POSITION IN A NUTSHELL - $5,000 Sign-On Bonus PLUS Relocation Assistance Sciens Building Solutions is seeking a Serv...
  • 4/17/2024 12:00:00 AM

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Service Manager
  • Sciens Building Solutions
  • Pompano Beach, FL
  • THE POSITION IN A NUTSHELL - $5,000 Sign-On Bonus PLUS Relocation Assistance Sciens Building Solutions is seeking a Serv...
  • 4/16/2024 12:00:00 AM

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$96,443 to $142,804
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago

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Employee self-service portals keep such issues from arising so that communications are as efficient as the other aspects of your HR services.
December 19, 2019
Employee Services Manager in Bloomington, IN
Engaged employees pay way more attention to their work.
December 17, 2019
Employee Services Manager in Sarasota, FL
Employees and managers can apply for and approve or reject leaves/ restricted holidays, respectively, based on leave balances and project requirements.
November 28, 2019