Employee Services Manager jobs in Lynchburg, VA

MERA Manager

The McKee Employee Recreation Association (MERA) Board of Directors is seeking a creative and engaged leader to help the Association manage and optimize the MERA campus, improve membership value, grow participation, and lead the campus in a financially sustainable way. This new role provides an opportunity to make a positive impact on the community by promoting healthy lifestyles and member engagement.

This part-time position has the potential to grow into a full-time role. The schedule will be flexible with agreed upon consistent core hours. Limited benefits include health and dental insurance, 401K retirement plan, and exercise and recreation facility membership.

The MERA Manager is responsible for the overall operations of the Association’s campus, which currently includes a fitness facility, outdoor pool and pavilion, softball fields, and walking paths. In addition to managing the campus, the MERA Manager may also be asked to lead and/or support various events aimed at enhancing membership value that may include fundraisers, recreation events, and other member engagement activities.

Responsibilities

Member Experience:

o Manage member experience, which includes addressing member questions or concerns, and ensuring a positive and welcoming campus environment

o Develop and implement strategies to attract new members and retain existing ones

o Conduct tours and consultations for prospective members and community partners

Campus Management:

o Maintain an organized, clean, safe, and well-functioning campus

o Oversee MERA campus (buildings, equipment, grounds, etc.) maintenance and repairs

o Ensure compliance with all applicable business regulations

o Hire and supervise seasonal employees (e.g. pool lifeguards)

o Manage contract workers as needed

Business Operations:

o Develop and implement marketing strategies to promote MERA’s offerings to current and prospective members

o Work within the Association’s budget and track key performance indicators (KPIs) to measure success

o Generate membership, utilization, and financial reports to help identify areas for improvement

o Manage purchasing and inventory control processes of Association supplies and assets

o Seek and develop community partnership

o Provide business updates to the Board of Directors as needed

Required Qualifications:

o Minimum of 3 years in a business or program leadership role

o Excellent communication, interpersonal, and customer service skills

o Proficiency with computer systems (e.g. Microsoft Office Suite, fitness management software)

o CPR/AED certification, or the ability to obtain certification

Preferred Qualifications:

o Minimum of 3 years’ experience leading a non-profit organization

o Minimum of 3 years’ experience in the fitness industry with leadership responsibility

o Established connections within the local community

If you are a passionate and results-oriented leader who thrives on making a positive difference, this position may be the perfect fit for you! For full consideration, please submit your resume to MERA@mckee.com. Salary commensurate with experience.

Job Type: Part-time

Pay: $35,000.00 per year

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Stuarts Draft, VA 24477: Relocate before starting work (Required)

Work Location: In person