Employee Services Manager jobs in Norfolk, VA

The Opportunity:

As a professional in Business Services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on Business Services performance.

As a member of the Employee Payables team, you will perform managerial, analytical, auditing and development responsibilities, including T&E, P-Card & Tuition, Policy, Expense Reimbursement, Compliance, Training and Communication, Audit and Reporting, Employee Payables Forecasting, Systems, and SOX/DFARs Audit and Controls. Due to the nature of work performed within this facility, U.S. citizenship is required.

How You’ll Contribute:

• Analyze and manage travel and expense policies, ensuring they are compliant with BAH regulations and government requirements.
• Oversee the approval process of submitted expenses. Ensure timely and accurate processing of T&E reimbursements to employees.
• Update procedures and controls to prevent fraud and misuse.
• Implement training programs for employees to understand expense policies and reimbursement procedures.
• Prepare regular reports for senior management detailing the status of T&E, issues, and recommendations for improvements.
• Assist in the budgeting process by providing data and projections related to T&E and tuition reimbursement costs.
• Advise on the management and optimization of T&E Technologies.
• Act as a point of contact for complex issues or disputes.
• Take appropriate action on policy violations and ensure all employees are treated fairly and consistently.
• Oversee the approval and reimbursement process for tuition or continued education expenses.
• Serve as tuition finance lead and process all tuition files.

Ready to build the future for the better?

Join us. The world can’t wait.

You Have:

• 7 years of experience with accounts payable
• Experience leading multiple teams, processes, and systems
• Experience with Microsoft, Excel, PowerPoint, and Outlook
• Knowledge of GAAP
• Ability to build relationships and communicate effectively at all levels
• Ability to pay strict attention to detail and accuracy
• Ability to identify and drive process improvements forward
• Ability to analyze and implement accounts payable policies and procedures
• HS diploma or GED

Nice If You Have:

• Experience with Concur, Ivalua, or Oversight
• Knowledge of Government Contracting compliance within an accounts payable function
• Possession of excellent analytical and critical thinking skills
• Ability to strategically think through a business process
• Bachelor’s degree

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.