Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary:
The primary purpose of the CS Child Services Manager (CSM) is to enhance the quality of our CS client services and to promote continuity of care through department management of Sacred Heart Center Child Services. SHCCS is an accredited facility to provide group care and shelter for children in South Dakota. Under the direction of the CS Director, the CSM position will manage the day-to-day department services for the Sacred Heart Center Child Services department. The CSM is responsible for leading and supporting the ongoing development and implementation of the CS services and SHC Mission. The CSM is responsible for the overall daily operations of the residential component of the Sacred Heart Center Child Services program and direct care staff.
This position requires excellent organizational skills and sound judgment in the decision-making process. This position is a part of the management/leadership team for the Children's Services Shelter and partners with the CS Case Manager and CS Director to ensure our clients and services are meeting standards. The CSM will possess both excellent written and verbal communication skills necessary for conducting business internally and externally. Provide leadership for client services and program development/assessment.
Job Duties & Responsibilities:
Supervision:
This position is supervised by the Director of Child Services.
2. Supervision Provided:
This position is a supervisor role and provides direct and indirect supervision to all YCW, the Administrative Assistant, and the Food Supply Specialist.
Minimum Qualifications:
2. Skills & Abilities:
3. Additional Requirements:
Physical Conditions:
2. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
EEO Statement:
“The Sacred Heart Center, Inc. of South Dakota believes that all individuals are entitled to equal employment opportunities and shall provide equal opportunity employment to all employees and applicants. No person shall be discriminated against because of race, color, creed, national origin, age, sex, sexual orientation, disability, or any other nonperformance factors. It is the position of Sacred Heart Center that employment decisions be based on qualifications for the job and the ability to satisfy requirements established for each position that are reasonable and necessary.”
Native American/Alaskan Native Preference:
“The Sacred Heart Center, Inc. of South Dakota, located on the Cheyenne River Sioux Tribe Reservation and primarily providing services to Native and Indigenous peoples and communities within the boundaries of the Reservation, strives to provide Native American hiring preference whenever possible. In compliance with federal law and to best serve our clients, Sacred Heart Center will provide a hiring preference, whenever reasonably appropriate, to Native American/Alaskan Native applicants who meet the minimum qualification of the job, the best interest of our clients, and company mission."
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