Employee Services Manager jobs in Reno, NV

Description

We are LP Insurance

LP Insurance Services is an established and growing insurance brokerage firm, located in Arizona, California, Nevada, and New Mexico.

We invest in our employees, clients and communities. That’s the LP Difference. The success of our employees is our success.

Let’s grow together!

Helping Make Your Dream a Reality

LP Insurance is serious about growth opportunities and builds teams committed to genuine knowledge, teamwork, and professionalism. We value being direct when it comes to opportunity and will provide a clear path forward.

Offerings

LP delights in offering a fulfilling career with both stability and flexibility. LP offers a competitive salary and incredible benefits such as:

• 401k Plans – with 100% vested employer match
• Medical, Dental, and Vision – plans that fit your needs
• Short-Term and Long-Term Disability, plus Group Life Insurance – at no cost to you
• Paid Time Off – starting at 20 days per year
• Employee Assistance Program – including free counseling, legal advice, and more
• Competitive Pay - $58,000 - $64,000 per year depending on experience, with opportunities for annual increases and bonuses. 

The Position

The Employee Benefits Account Manager provides above-standard customer service to Clients, Producers, Account Executives, and coworkers. The Account Manager is the primary contact for assigned accounts and works in a team environment to provide a full range of client services.

If you have experience developing client relationships while thriving in customer service and like to have your work matter, this is the position for you!

Requirements

What is Needed:

• Maintain knowledge of all lines of coverage for each client including medical, dental, vision, life, AD&D, disability, and any other voluntary coverages.
• Ability to advise on the available coverage options and provide recommendations as appropriate.
• Foster strong relationships with clients, carrier representatives and their administrative guidelines.
• Prepare, distribute, and follow up on carrier marketing items as well as benefit and financial exhibits for presentations.
• Evaluate proposals in order to present the best options for the client.
• Exceed client expectations by responding promptly to complex client questions and requests regarding enrollments, claim questions, and more.
• Coordinate and may conduct carrier/client enrollment meetings as needed.

Qualifications Needed:

• Knowledge of health insurance coverages, HIPAA rules and regulations, and the ACA, is essential
• Minimum 2-3 years’ Benefit experience with a broker or insurance carrier is required.
• Experience in building good inter-personal and excellent client relationships is essential.
• Active Life & Health license, required within 6 months after date of hire.
• Strong attention to detail and accuracy.
• Skilled in producing strong written and verbal communication.