Employee Services Manager jobs in Rochester, NY

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Client Services Representative- Employee Benefits
  • Paychex
  • Rochester, NY FULL_TIME
  • Overview

    Discover Your Passion, Develop Your Expertise in the Paychex Insurance Agency division.    

     

    We are looking for  Benefit Account Representative/Manager & Implementation Coordinator to support and advise Paychex Health & Benefit clients. 


    Responsibilities

    In this role, you will…

     

    • Support inbound call queue handling client calls questions regarding their insurance account
    • Learn and maintain knowledge of Health & Benefit Insurance to develop a trusted relationship with our clients.
    • Provide online support, troubleshooting and handle escalations.
    • Provide insurance quotes to clients from current and alternate carriers during certain client renewals to validate that the best possible options are presented to ensure client satisfaction and retention
    • Work as liaison between policy holder and Insurance Carrier to ensure the highest level of customer service is provided

     

    Just some of the reasons why our employees are #Paychexproud.

     

    • We value your well-being: From health care plans to retirement planning and wellness programs.
    • We value your time: From paid time off, to company holidays as well as comprehensive work-life balance programs.
    • We value your development: Our best-in-class training and development team will provide you with ongoing learning opportunities to give you the building blocks to grow your career at Paychex.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you.
    • We value our community: We offer paid-time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

     

     


    Qualifications

    • Bachelor's Degree - Preferred
    • 3 years of experience in Insurance industry or Customer Service experience. Demonstrates customer service skills.
    • LAH license is required to obtain within 90 days of employment
        • This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. If you are not currently licensed, you will be required to obtain the necessary insurance license(s) within 90 calendar days of your official start date. Failure to obtain the required license(s) within 90 days of your start date and to maintain eligibility throughout the duration of your employment may result in corrective action, up to and including termination of employment. Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state insurance licensing exam including exam materials and testing fee. The cost of any additional attempts will be at the expense of the individual employee. If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. This includes any state of residence changes, e-mail changes, mailing address changes or name changes.

    Compensation

    In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $19.64 - $30.86/hr . Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
  • 3 Days Ago

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Civil Engineer - Project Engineer / Manager
  • Project Engineer / Manager - LaBella Associates
  • Rochester, NY FULL_TIME
  • We are in search of a capable candidate to play a key role in a broad spectrum of projects, encompassing everything from large utility infrastructure projects and athletic fields to land development w...
  • 11 Days Ago

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Garage Clothing-Store Manager-Eastview Mall-Victor, NY
  • Garage clothing-Store Manager-Eastview...
  • Victor, NY FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 5 Days Ago

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Store Manager
  • Garage clothing-Store manager-Eastview mall-Victor...
  • Victor, NY FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 15 Days Ago

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Taco Bell General Manager
  • Taco Bell Manager- Indus Hospitality Group
  • Macedon, NY FULL_TIME
  • Taco Bell Restaurant Manager Taco Bell - Macedon, NY Description Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand...
  • 10 Days Ago

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Taco Bell General Manager
  • Taco Bell Manager- Indus Hospitality Group
  • Farmington, NY FULL_TIME
  • Taco Bell Restaurant Manager Taco Bell - Farmington, NY Description Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we st...
  • 11 Days Ago

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0 Employee Services Manager jobs found in Rochester, NY area

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Service Manager
  • Cintas Corporation
  • Henrietta, NY
  • Title: Service Manager Location: Henrietta, NY, US, 14467 **Job Description** Cintas is seeking a Service Manager to dir...
  • 4/19/2024 12:00:00 AM

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RN-Clinical Team Manager - $15,000 Sign On Bonus
  • UR Medicine Home Care
  • Rochester, NY
  • JOIN UR MEDICINE HOME CARE TEAM! RN - Clinical Team Manager - Eligible for $15,000 SIGN ON BONUS Advantages to working a...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • The Tint Shop Emporium, Inc.
  • Rochester, NY
  • Job Description Fantastic opportunity for growth! We are seeking a candidate who can ensure that our installations run s...
  • 4/18/2024 12:00:00 AM

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Powersport Service Manager
  • River Valley Power & Sport of Rochester, Inc
  • Rochester, NY
  • **BenefitsPulled from the full job description** Health savings account Health insurance Dental insurance 401(k) Flexibl...
  • 4/17/2024 12:00:00 AM

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IT Systems Engineer
  • Eastman Kodak Company
  • Rochester, NY
  • Position Overview: This role needs to be an IT resource who can work autonomously and be a true thought leader. The Tech...
  • 4/17/2024 12:00:00 AM

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Account Service Manager I
  • Novo Building Products
  • Rochester, NY
  • ** Account Service Manager I** **Job Category****:** Field Service **Requisition Number****:** ACCTS002512 Showing 1 loc...
  • 4/16/2024 12:00:00 AM

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Housekeeper, Per Diem - Environmental Services NEW RATE $15/HR!
  • Jewish Senior Life
  • Rochester, NY
  • ** Housekeeper, Per Diem - Environmental Services NEW RATE $15/HR!** **Job Category****:** Facilities **Requisition Numb...
  • 4/16/2024 12:00:00 AM

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Customer Service Coordinator
  • Alsco Inc.
  • Rochester, NY
  • ** Customer Service Coordinator** **Job Category****:** Service **Requisition Number****:** CUSTO022803 Showing 1 locati...
  • 4/15/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$98,240 to $145,465
Rochester, New York area prices
were up 1.5% from a year ago

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