Employee Services Manager jobs in Santa Barbara, CA

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Account Manager for our Employee Benefits Team in Irvine, CA!

WHAT YOU’LL DO:

• Help customers understand insurance policies/coverages and determine their individual service needs
• Act as an advocate for customers on employee claim issues and carrier relations
• Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
• Educate customers on compliance responsibilities for state and federal laws effecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
• Other duties or special projects may be assigned
• Foster and seek relationships with teammates across all levels of Brown & Brown

Ensure compliance with government agencies and corporate policies and procedures
Always conduct the highest level of confidentiality

WHAT YOU’LL NEED:

• Must have, and maintain, current Life & Health Insurance License for required states within six (6) months
• Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience, other combination of work and/or education will be considered
• Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations. Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
• Familiarity with complex benefit issues to serve as the key contact for customers to resolve them
• Proficiency in Microsoft Windows, Office 365, Word, and Excel
• BenefitPoint experience or skills to learn software program at an accelerated ability and familiarity with AMS360
• Exceptional telephone demeanor
• Maintain a high level of confidentiality
• Exceptional customer service and interpersonal skills

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Insurance: 2 years (Preferred)
• Employee Benefits: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Property & Casualty License (Preferred)

Ability to Relocate:

• Carpinteria, CA 93013: Relocate before starting work (Required)

Work Location: In person