Employee Trust Administrator jobs in Phoenix, AZ

First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work for 10 years running. Our Digital Solutions team is seeking a Salesforce Administrator. This individual collaborates with stakeholders across all divisions of the Bank to define system requirements and to customize the Financial Services & Marketing Cloud platforms.

Key Responsibilities:

• Maintain the FSC and Marketing Cloud platform, including review of new products, services and release of new feature sets. This includes creating, updating and maintaining a quarterly SFDC roadmap and an FIBT rollout roadmap.
• Develop best practices and a standard operating procedure for the import of new leads and update of existing contact records on a daily basis.
• Drive the execution of FIBT’s deduplication methodology to cleanse and maintain a true Single Source of Truth.
• Build out intelligent workflows, process builders and validation rules that assist FIBT in becoming a productivity powerhouse.
• Work with IT to manage New User Profiles and Access Levels
• Run quarterly database maintenance reports to ensure the health of the SFDC Org. These reports would include APEX tests, field utilization reports, roles reports, discrepant customer data from Core integrations.
• Actively participate in Digital Team Meetings and strategy sessions, as needed.

Qualifications:

• Associates degree; 3-5 years related experience in banking, marketing, or computer science; or equivalent combination of education and experience is required.
• Minimum of three years of Salesforce CRM Platform experience is required, with Financial Services Cloud experience preferred.
• Current Salesforce Administrator certification is required.
• Experience in Microsoft Suite preferred.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

• Health, Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance
• Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer