Energy Dispatcher determines generation requirements and controls the volume of gas to meet obligations. Focuses on optimizing economics to ensure minimum energy supply costs. Being an Energy Dispatcher requires an associate degree. Typically reports to a supervisor or manager. The Energy Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Energy Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
You will play an important part in the process of serving and helping customers, because without you, materials and personnel rarely get to where they need to be. Dispatching requires good communication skills, organization and a friendly personality. As a valued member of our team, your input is imperative to the success of any job at the worksite. If you enjoy working with people, pay close attention to detail, then dispatching is the right job for you! Without dispatchers working as the middle piece of the puzzle, jobs can't get done. You will be providing assistance to all Gas, Water, Wastewater and Shared Field Services personnel, service providers and supervision relative to daily work assignments, scheduling, customer relations, safety and emergency situations. The successful candidate will be required to work various shifts to include evening, overnight, weekend and holiday shifts to maintain 24/7 office coverage.You will be responsible for monitoring computer aided dispatching (CAD) system for work assignment and field status. Monitor and responds to field technician’s issues and inquires on the dispatch radio and phone systems.Very important part of the role will be after Call Center business hours, assist with external customer calls for emergency gas, water and sewer situations to include leaks, overflows and service outages. Additionally, you will assist locate technicians, field personnel and service providers with utility service and main records and measurements utilizing ESRI (utility mapping tool) outside of Engineering business hours.
Citizens Energy Group offers a competitive salary and benefits including:• Health, Dental & Vision• Defined Benefit Pension Plan• 401(k) Retirement Plan with company match• Short-Term Incentive Plan (STIP)• Health Savings Account (HSA) with company contribution• Wellness Program• Adoption and tuition assistance• Employee Credit Union• PTO and Paid Holidays
• Position onsite and might be eligible for partial remote work schedule after training period
Work Hours: Due to Dispatch being a 24/7 hour operation, applicants must be available to work A (first), B (second) or C (third) shifts, including nights, weekends and holidays on-site. Shifts may vary between 8, 10 and 12 hours. This position might be eligible to participate in our remote work program after the onsite training period. Salary Minimum: $45,100, grade 5 If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
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Deadline to Apply: Open Until Filled
Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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