Sr. Technical Training Instructor, Energy TrainingJob Category | Energy - Solar & Storage |
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Location | HENDERSON, Nevada |
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Req. ID | 220319 |
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Job Type | Full-time |
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Tesla participates in the E-Verify Program
What to ExpectThe Tesla Energy Customer Operations and Service Training team creates, manages, and facilitates a wide variety of educational materials that support key stakeholders across multiple product lines and business functions including Energy Storage, Charging, Solar, and Business Support. The team is looking for an experienced training instructor and curriculum developer who will conceptualize, create, and facilitate engaging educational content designed to enhance the training experience of multiple teams across the Energy organization by analyzing training needs, designing solutions aligned with learning objectives, and creating instructional content that supports key performance indicators. A strong sense of creativity, out-of-the-box thinking, and problem-solving skills are required for success in this role. This role is full-time onsite in any available Energy location, with ~25% travel/offsite activities.
What You'll Do
- Train and certify
others on critical subject matter across supported business lines and
curriculum using various teaching methods and environments, including but not
limited to facilitating classroom presentations, hands-on activities, virtual
training sessions, product demonstrations, and on-the-job coaching
- Conceptualize and
create training materials such as e-Learnings, course exams, instructor-led
training documents, instructional videos, certification programs, etc. that are
specifically designed to enhance the user experience of various training
environments and facilitate knowledge/skill retention
- Pursue technical
knowledge and information to gain a deep understanding of Tesla products and
processes by engaging in regular communication with trainers, engineers,
business leaders, and frontline employees
- Identify
opportunities for operational improvements in efficiency and quality of for all
supported teams by pursuing projects that drive positive changes that increase
the standard in all areas
- Continuously
evaluate existing training content and determine whether updates or
improvements are needed
- Proactively
project-manage multiple documentation projects/initiatives concurrently to
ensure that priorities are addressed appropriately, and that all standard team
processes are followed
- Be a respectable and
professional representative for Energy Training in all scenarios and
environments by providing support to all learners, special guests, visitors,
etc.
What You'll Bring
- 5 years of
instructional design, technical writing, training content development, or
related experience, preferably in a high-tech or product-centric environment
- Strong understanding
of, and ability to critically apply, core concepts of training, curriculum
development, adult learning theory, etc. in the creation and delivery of
training content that is aligned with business needs
- Eagerness and
ability to work in a fast-paced environment where objectives and
responsibilities may need to quickly adapt to evolving industry needs
- Proficiency or
experience using Storyline, Rise, Camtasia, Photoshop, Visio, etc. or similar
content creation tools
- High proficiency in
MS Office Suite and related tools for communicating information efficiently
- Friendly, clear,
strong speaker with composure, approachability, and interpersonal skills
- Excellent verbal,
written and presentation skills required with the proven ability to
successfully deliver and communicate complex technical training in
non-technical language
Compensation and BenefitsBenefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
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