Enrollment & Billing Director oversees one or more departments responsible for enrollment and billing operations for an insurance company. Ensures information accuracy and customer satisfaction. Being an Enrollment & Billing Director establishes and implements organizational policies. May offer guidance on appropriate handling of complex or high-value accounts. Additionally, Enrollment & Billing Director typically requires a bachelor's degree. Typically reports to top management. The Enrollment & Billing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enrollment & Billing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
As the Education & Process Analyst - MBE, you will be responsible for evaluating, documenting, and updating current workflows, work instructions, and processes to ensure that Membership Billing and Enrollment (MBE) is utilizing and following standard practices, as well as ensuring compliance and regulatory requirements are being met. You will utilize process improvement methodologies, data, and visuals to assist front-line staff in identifying areas of waste and opportunities for efficiencies. In addition, you will identify opportunities for training and education for the department, deliver appropriate trainings and resources to address those needs.
Education
Four-year college degree in teaching, business, Human Resources, or communications; demonstrated experience may be considered in lieu of degree.
Required Experience
Two years’ experience with training, training program development and/or leadership experience.
Preferred Experience
Process Improvement experience. Understanding of project management concepts and methodologies. Six Sigma or PMP certification.
THE UCARE DIFFERENCE
The UCare difference is our people power – employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.
As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.
JOB POST DATE: 8/2/2023
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