Enrollment & Billing Director jobs in Poughkeepsie, NY

Category: Administration
Department: Admissions
Locations: Poughkeepsie, NY
Posted: Apr 8, 2024
Closes: Open Until Filled
Type: Full Time
Position ID: 174313

About Dutchess Community College:

Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, Dutchess Community College (DCC) is one of 64 colleges within the State University of New York, the largest comprehensive public higher education system in the country.

DCC's strategic direction is guided by four lenses through which we view our work: Students. Learning. Community. Growth. We are committed to respecting individuality, embracing diversity, being "student-ready," partnering with and serving our community inclusively. The College welcomes and seeks to grow pools of prospective employees who share and are anxious to support the institution's core values: Excellence. Collaboration. Engagement. Equity. Innovation.

Job Description:

Job Description:

Under the general supervision of the Associate Dean of Student Services, the Assistant Director of Admissions (Enrollment Communications Specialist) will maintain and manage daily operations in our CRM, Technolutions Slate. This person will create and maintain applications and admission processing procedures; build, implement and maintain new functionality available by Slate to enhance new student enrollment and serve as a resource for other staff members; and assist with the documentation of standardized policies and procedures. They will also work with on and off campus partners to create an extensive communication plan across different media. The successful candidate will work in person in the Admissions Office at our Poughkeepsie Campus.

Core responsibilities will include:

• Leverage the Slate CRM to deliver targeted, effective communications
• Create reports and queries
• Work with Marketing Office to develop publications and maintain inventory.
• Help develop the strategy and program plan for student outreach programs, partnering with colleagues on their execution. Ex. EOP, Housing, Athletics, etc.
• Create and manage a comprehensive strategic communications calendar
• Manage content and deadlines for third-party recruitment platforms
• Some website maintenance for the Admissions Office
• Stay up to date on trends and best practices in enrollment communications and Slate
• Assist staff with recruitment event planning.
• Some nights and weekends to assist with office events (e.g.: fall and spring Open House)
• Other duties as assigned

Requirements:

Qualifications:

• Prior experience with a Customer Relationship Management (CRM) tool (Slate strongly preferred), Drupal, Google Analytics, and Microsoft Office.
• Bachelor's degree is required
• One to two years of experience in marketing and communications, with demonstrated success in designing interactive and engaging content
• Excellent written and verbal communication skills
• Ability to meet deadlines, manage multiple priorities, and work independently
• Ability to work collaboratively as part of an inter-office, cross-disciplinary team
• Adaptability and versatility in the face of competing priorities, demands, and deadlines
• Excellent organizational skills, attention to detail, and accuracy
• A valid driver's license is required.
• Strong project management skills with experience overseeing development of digital collateral.
• Excellent communications skills to support relationship building with prospective students and other constituents.
• Skill and sensitivity to issues of diversity, equity and inclusion and a demonstrated commitment to building a strong and diverse communication plan.

Additional Information:

Working conditions:

The performance of this work is in-person and on-site.
Flexible hours required.
Some travel will be necessary

Classification/Salary

Class: DUE/Administration

Salary Range: $77,709 - 84,998

All applicants are subject to a background check to include criminal, employment, and education.

Dutchess Community College is an AA/EOE employer. As part of the State University of New York (SUNY), in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

Application Instructions:

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To apply, visit https://sunydutchess.interviewexchange.com/jobofferdetails.jsp?JOBID=174313

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