Enrollment & Billing Director jobs in Saginaw, MI

Enrollment & Billing Director oversees one or more departments responsible for enrollment and billing operations for an insurance company. Ensures information accuracy and customer satisfaction. Being an Enrollment & Billing Director establishes and implements organizational policies. May offer guidance on appropriate handling of complex or high-value accounts. Additionally, Enrollment & Billing Director typically requires a bachelor's degree. Typically reports to top management. The Enrollment & Billing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enrollment & Billing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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ASSISTANT DIRECTOR / ENROLLMENT STUDENT SERVICES
  • Central Michigan University
  • Mount Pleasant, MI FULL_TIME
  • Under the direction of the Associate Director of Enrollment, the Assistant Director manages a caseload of online students (undergraduate, graduate, cohort) by providing comprehensive support throughout their student journey. This position is responsible for identifying barriers to student progression, problem solving, and establishing and maintaining cross-campus partnerships. Using various types of communication, university systems and other resources, the Assistant Director works directly with students to assist in selecting a program, completing the admission process, and supporting enrollment persistence through graduation. This position works as part of a larger student service team and will cross-train with team members to ensure student success and seamless service across all aspects of the student journey.

    Required Qualifications
    Bachelor’s degree and one year of relevant work experience.
    Experience qualifying and motivating prospects and conducting student retention outreach.
    Ability to maintain accurate student and other records.
    Ability to compile and analyze data on students through the student life cycle as well as on program specific goals/initiatives.
    Ability to project a positive and professional image and provide exceptional customer service.
    Excellent oral and written communication skills.
    Strong organizational skills and attention to detail.
    Ability to work evening and weekend hours as needed.
    Ability to perform the essential functions of the job.

    Preferred Qualifications
    Experience working with adults and non-traditional students in higher education.
    Strong working knowledge of all aspects of the student journey.
    Knowledge of or experience with student information systems (Slate, SAP, etc.).

    Duties & Responsibilities
    Initiates the follow-up process with prospective students through phone, email, SMS, 1:1 appointments and live chat communication.
    Engages prospective, newly admitted, and current students in ongoing communication through campaign and custom outreach. Serves as a liaison to connect students with key university offices and services.
    Supports online students by following prescribed recruiting and retention strategies that contribute to the department’s enrollment goals.
    Adheres to programming initiatives the support student engagement and retention.
    Tracks student enrollment and serves as a case manager for stop outs and non-completers for assigned program(s).
    Assists in problem identification and resolution in support of student success and persistence.
    Leads or assists with planning and facilitation of recruitment webinars, new student orientation, and other student service-related presentations as needed.
    Assists with events that foster relationships with prospective, new, and current students.
    Collaborates with other student services personnel in support of admissions, new student onboarding, registration, financial aid, academic advising, and other student services.
    Using university systems, monitors online student enrollment and persistence, initiates outreach and referrals as necessary.
    Monitors changes in academic programs to effectively recruit individuals in line with institutional and program goals and expectations.
    Assists in identifying and coordinating necessary changes with internal stakeholders to ensure accurate program information and requirements are displayed in print, digital, and online formats as applicable.
    Works among a team to support the student journey from point of inquiry through graduation.
    Works collaboratively and cross-train with other members of the online enrollment team.
    Performs cohort program student onboarding, registration and retention management.
    Assists students transitioning between programs and/or campuses.
    Monitors course enrollments and waitlists, assist with go/no-go decisions, communicate as necessary with impacted students.
    Utilizes institutional information systems for entering, maintaining, and updating student data.
    Compiles and analyzes appropriate data to monitor conversion rates.
    Other duties as assigned, including but limited to:
    Assists with center operations.
    Manages proctor schedule.
    Greets faculty and students while facilitating access for center operations and face-to-face courses.

    Supervision Exercised
    None

    Message to Applicants
    Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

    You must submit an on-line application in order to be considered as an applicant for this position.

    Cover letters may be addressed to the Hiring Committee.

    Position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials before Sunday, February 18, 2024.

    Employee Group
    Professional & Administrative -Salary

    Staff Pay Level

    Pay Range
    $40,000 - $50,000

    Division
    Academic Affairs

    Department
    CMU Online

    Position Status
    Regular

    Position End Date

    Employment Status
    Full-Time

    FTE
    1.00

    Position Type
    12 month

    Weekly Work Schedule
    Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required.

    Location
    Mount Pleasant, MI, on-site

    About the Department

    About CMU
    Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

    We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

    CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

    Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

    CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

    Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

    CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

    CMU Leadership Standards
    Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

    We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

    Please review the Leadership Standards before applying for this position.

  • 1 Day Ago

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ASSISTANT DIRECTOR/ONLINE ENROLLMENT STUDENT SERVICES
  • Central Michigan University
  • Mount Pleasant, MI FULL_TIME
  • Under the direction of the Associate Director of Enrollment, the Assistant Director manages a caseload of online students (undergraduate, graduate, cohort) by providing comprehensive support throughou...
  • 4 Days Ago

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Billing
  • New Paths Inc
  • Flint, MI FULL_TIME
  • We are seeking a biller, this is an onsite position, no remote work. Job Summary: The Billing Clerk will process and follow up on Medicaid, Medicare or private insurance billing, review remittance adv...
  • 13 Days Ago

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Dual enrollment and
  • Delta College
  • University Center, MI FULL_TIME
  • The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY ...
  • 24 Days Ago

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Vice President for Enrollment Management
  • Saginaw Valley State University
  • University Center, MI FULL_TIME
  • Saginaw Valley State University seeks a Vice President of Enrollment Management Click here to view position profile: https://summitsearchsolutions.com/wp-content/uploads/2023/06/SVSU_VPEM_Profile.pdf ...
  • 10 Days Ago

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Enrollment Communication and CRM Specialist
  • Northwood University
  • Midland, MI FULL_TIME
  • The Enrollment Communication and CRM Specialistis responsible for the overall communication administration and support of the Customer Relationship Management System, Slate. TheEnrollment Communicatio...
  • 1 Month Ago

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0 Enrollment & Billing Director jobs found in Saginaw, MI area

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Planning Analyst
  • Hantz Group
  • Saginaw, MI
  • Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their ...
  • 3/28/2024 12:00:00 AM

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Dual Enrollment and Early Middle College Office Professional (On Site - University Center, MI)
  • Delta College
  • University Center, MI
  • Delta College Career Opportunities Position Information Position Title Dual Enrollment and Early Middle College Office P...
  • 3/27/2024 12:00:00 AM

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Assistant Guest Services Manager @the H Hotel
  • Wyndham Hotel Group
  • Midland, MI
  • Location: Midland, MI, US, 48640 Dolce is now seeking a Assistant Guest Services Manager @the H Hotel to join our team a...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner-Joint Committee Specialist) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Flint, MI
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at: h...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - DIRECT HIRE (12 MONTH REGISTER) AMENDED
  • Department Of The Treasury
  • Flint, MI
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 3/27/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (12 month roster) AMENDED
  • Department Of The Treasury
  • Flint, MI
  • Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
  • 3/27/2024 12:00:00 AM

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Hospice RN Executive Director
  • Curo Health Services
  • Flint, MI
  • Our Company Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health...
  • 3/25/2024 12:00:00 AM

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Server - Big E's Midland
  • Suburban Inns
  • Midland, MI
  • Do you have a passion to serve others some of the best food in Midland? Big E's Sports Bar and Grill in Midland has the ...
  • 3/24/2024 12:00:00 AM

Saginaw (/ˈsæɡɪnɔː/) is a city in the U.S. state of Michigan and the seat of Saginaw County. The city of Saginaw and Saginaw County are both located in the area known as Mid-Michigan or Central Michigan. The city of Saginaw is located adjacent to Saginaw Charter Township and is considered part of the Tri-City area, along with neighboring Bay City and Midland. The Saginaw County MSA had a population of 196,542 in 2013. The city is also the largest municipality within the Saginaw, Midland, and Bay City Metropolitan Area. The city of Saginaw was a thriving lumber town in the 19th century and an i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enrollment & Billing Director jobs
$132,848 to $193,475
Saginaw, Michigan area prices
were up 1.3% from a year ago

Enrollment & Billing Director in Florence, SC
“Budget Billing allows customers to know what they can expect each month, and prevents the fluctuations in payments associated with the changing of the seasons,” said Karen Duncan, City Finance Director.
February 22, 2020
Enrollment & Billing Director in Medford, OR
The center staff will try to accommodate the enrollment needs of parents, but because of being a university based center, there is no guarantee that spaces will be available at the exact time to meet the needs of parents.
February 12, 2020
Enrollment & Billing Director in New Haven, CT
A minimum of 7 years managing direct customer support operations, with membership related duties inclusive of enrollment, billings and reconciliations preferred.
January 18, 2020