Enrollment & Billing Director jobs in Troy, NY

Acquevo is excited to offer a rewarding opportunity for a Customer Enrollment Representative in Troy, NY . Join our client's team and play a crucial role in enrolling customers in essential services while delivering exceptional customer service. This full-time position provides comprehensive training, competitive compensation, and ample room for growth.

Responsibilities:
As a Customer Enrollment Representative, your primary responsibilities will include:

• Conducting needs assessments to understand customer requirements and recommend appropriate services.
• Utilizing sales scripts and product knowledge to effectively communicate service features and benefits.
• Assisting customers with the enrollment process, including completing necessary paperwork and processing transactions accurately.
• Providing ongoing support and addressing customer inquiries or concerns promptly and professionally.
• Collaborating with team members to meet enrollment targets and achieve business objectives.
• Maintaining accurate records of customer interactions and transactions in CRM systems.

Additional Responsibilities:
In addition to customer enrollment duties, you may also be responsible for:

• Participating in training sessions to enhance product knowledge and sales skills.
• Attending networking events and community outreach activities to generate leads and promote services.
• Contributing to the development of sales strategies and initiatives to drive customer acquisition.
• Providing feedback on market trends, customer preferences, and competitor activity to management.

Qualifications:
To excel in this role, you'll need:

• Previous experience in customer service, sales, or a related field is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• High school diploma or equivalent required; additional education or certifications are a plus.

Benefits:

• Competitive base salary with uncapped commission structure, providing unlimited earning potential.
• Comprehensive training program to develop sales skills and product knowledge.
• Opportunities for advancement and career growth within our client's organization.
• Supportive work environment with a focus on teamwork and collaboration.

Equal Employment Opportunity:
Our client is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

#IND26

Job Type: Full-time

Pay: $40,000.00 - $52,000.00 per year

Benefits:

• Flexible schedule
• On-the-job training

Experience level:

• No experience needed

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Please reply yes that you understand & agree by applying to this role this is not a direct offer of employment for Acquevo and is an advertisement placed on behalf of our clients. If all requirements are met a recruiter from our clients HR department will be in contact.

Ability to Relocate:

• Troy, NY: Relocate before starting work (Required)

Work Location: In person