Enrollment & Billing Director jobs in Wilmington, DE

Our Promise:

Ensure every child is on a pathway to success
Improve individual & community wellness
Build bridges to connect our community
Demand equity for all
Support family & economic stability

Benefits & Perks:

Full benefits package including Dental, Vision & Health Insurance
Generous PTO vacation, 12 paid holidays, and sick leave
Free Nationwide Y Membership for your Household
12% Employer-Funded Retirement Plan upon meeting eligibility
Learning and development workshops
Career advancement opportunities
Staff Discounts on Programs & Services and more!

Salary: $50,000 – $62,000 per year. Final compensation is based on factors such as skills, qualifications, and experience.

Essential Responsibilities:

• Recruits, hires, trains, develops, schedules, and directs personnel and volunteers as needed. Including FT Aquatic Specialists, FT Head Swim Coach and PT Supervisors.
• Develops and monitors instructional program budget for Brandywine Y to meet fiscal objectives and assists with development and monitoring of Competitive program budget.
• Responsible for the overall aquatic day-to-day operations along with any assigned seasonal aquatic operations.
• Responsible for the oversight of aquatic safety and aquatic programs assigned to the department.
• Oversee the recruitment, hiring, training, scheduling, and discipline for all reporting employees, including but not limited to lifeguards, swim instructors, swim team coaches and/or volunteers while ensuring the best possible outcomes regarding member experience. This includes all Human Resource required functions such as onboarding, on-going employee training and payroll processes.
• Oversee administrative responsibilities of aquatic programs assigned to the department.

Minimum Qualifications

• Strong interpersonal and communication skills to serve a diverse community.
• Must possess a background in supervision and discipline of staff and motivation of children, in addition to good management skills in planning, organizing, staffing, and directing programs.
• Ability to build, create and direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fund-raising.
• Ability to establish and maintain collaborations with community organizations.

Preferred Qualifications

• Two years of program management experience, preferably in a YMCA or other nonprofit agency
• Multi-lingual skills

The YMCA of Delaware is an equal opportunity employer. The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)