Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Are you looking for a part time job that works within your schedule? Are you Passionate about educating Volunteers in our community? The Volunteer and Senior Engagement Program Specialist may be for you! In this role you will assist the agency in orienting new volunteers and designing an orientation program, amongst other things.
Our service area covers Berrien, Cass, and Van Buren Counties.
BENEFITS:
ABOUT US: Region IV, Area Agency on Aging, Inc. is a private, not-for-profit organization. Established in 1974 for the business of developing age supportive commerce and services. We play a major role in planning, funding, and delivery of a host of services. Empowerment and independence of the consumer are driving themes behind our efforts. Designated by the State of Michigan to receive federal Older Americans Act funds of planning and development, the corporation manages an array of government contracts for service delivery in southwest Michigan. Our primary service area includes Berrien, Cass, and Van Buren counties.
POSITION SUMMARY:
A vital member of the MI Choice team, this role is responsible for providing person-centered administrative support that ensures operational success in enrolling new participants in MI Choice Waiver. Provides scheduling of initial assessments, collection of participant and caregiver information, and data-entry and procedural processes required for enrollment. Works closely with the MI Choice Manager and care team members aiding in enrollment operations by completing assigned tasks and projects efficiently and with excellent customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provides telephonic collection of applicant and caregiver information.
· Conducts entry of assessment and person-centered service plan smart phrases for all initial assessments.
· Transfers relevant applicant information such as diagnoses and medications from health system electronic medical record to program participant record.
· Data enters information to assist in enrollment process including, but not limited to, nursing facility level of care and requests for authorization of services as recommended by Care Managers.
· Helps identify and resolve barriers to timely, efficient, and effective enrollment and start of services for applicants.
· Participates in training and professional development to ensure excellence in customer service and program delivery.
· Supports and maintains service line operations, compliance, records and reports by following policies and procedures.
· Documents in appropriate software system(s) and maintains current, accurate, and HIPAA compliant files and program records including document scanning and maintenance of electronic participant files.
· Actively participates in continuous quality improvement initiatives.
· Assists as needed with other assignments and projects that optimize implementation and development of service line operations and delivery.
· Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities of employees.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some local travel required; will need reliable transportation.
EDUCATION AND/OR EXPERIENCE:
Associate degree or high school diploma/GED certificate and experience equivalent to two years of college. Experience in administrative support and/or human services preferred. Basic knowledge of Microsoft Word and Excel. Ability to plan, organize, and handle multiple tasks independently and as a team member, are essential.
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Employees of Region IV Area Agency on Aging must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship
Region IV Area Agency on Aging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We Grow Leaders!
Winner: Moody on the Market 20 Best Places to Work in Southwest MI
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Schedule:
Work Location: Hybrid remote in Saint Joseph, MI 49085
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