Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Summary
The Enrollment Services Advisor position advises and assists new and re-entry students as they enroll in their selected programs of study. Among other things, the Enrollment Services Advisor actively provides solutions to students who may need assistance as they navigate the landscape of higher education. During the enrollment process, the Enrollment Services Advisor creates a caring and supportive environment that puts the student first in accordance with the mission, core values, and purposes of the university.
Minimum Qualifications Criteria
The Enrollment Services Advisor must satisfy the following minimum qualifications:
Skills and Attributes
The Enrollment Services Advisor must possess the following skills and attributes: proactive; strong work ethic; personable with a student-oriented attitude; critical thinker with a strong attention to detail; integrity; professionalism; excellent oral and written communication skills; ability to work in a fast-paced, goal-oriented environment dedicated to serving students; motivational skills; ability to effectively manage multiple projects and processes simultaneously; adaptability; collaboration; organizational skills; and willingness to learn and improve in all aspects of the position.
Essential Functions
The Enrollment Services Advisor performs the following essential functions:
Required Work Hours
Forty hours per week during assigned daytime, evening, and weekend hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval.
Reporting and Supervisory Responsibilities
Physical Requirements
The Enrollment Services Advisor must be able to speak, hear, see, read, write, type, dial, reach, bend and perform the requirements of this position, with or without reasonable accommodation.
Travel
Periodic travel, including airline travel and overnight stays, may be required.
Classification
Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by the university at any time.
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