Enrollment & Billing Representative jobs in Columbus, GA

Job ID: 256747
Location: Columbus State University
Full/Part Time: Full Time
Regular/Temporary: Temporary

Job Summary

We are looking for a collegiate prospect who can assist other students and parents with recruitment, admissions, student financial services, and registrar questions. They must communicate with faculty and staff to ensure students' enrollment needs can be addressed efficiently.

Responsibilities

The Enrollment Services Representative position in the Office of Admissions assists students and parents by answering any questions regarding recruitment, financial aid, admissions, or registrar. Assisting the enrollment staff and various enrollment departments within the Enrollment Management Division. An Enrollment Service Representative's main responsibility are taking phone calls, providing the maximum level of customer service, staying abreast of new program requirements, federal financial aid changes, and all ongoing at the university. You will perform callbacks to students throughout the day while logging incoming call descriptions.

Required Qualifications

Minimum qualifications include an Associate's or a Bachelor's degree with at least two years of experience in a customer service-driven field. Experience in customer service and general office functions. Good interpersonal, nonverbal, written, and oral communication skills. Ability to use critical thinking skills to find the answers to questions. Ability to multi-task between taking calls & using computer functions simultaneously.

Preferred Qualifications

Excellent customer service, communication, and organizational skills.

Proposed Salary

The salary is $12/hour. This position will work up to 40 hours per week.

Required Documents to Attach

• Resume
• Cover Letter

Contact Information

If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.

Conditions of Employment

Successful completion of a criminal background investigation and legal authorization to work in the US prior to employment is required.

Equal Employment Opportunity

Columbus State University is committed to recruiting, supporting, and fostering a sense of belongingness for a diverse, equitable, and inclusive community of outstanding faculty, staff, and students and is an Equal Opportunity/Affirmative Action employer. It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=256747&PostingSeq=1

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