Enrollment & Billing Representative is responsible for the accurate enrollment and billing process for an insurance organization. Maintains related documents, updates corresponding records and responsible for enrollment and billing query. Being an Enrollment & Billing Representative requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Enrollment & Billing Representative possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Bilingual Healthcare Call Center Representative
APS Medical Billing, located in Toledo Ohio, is seeking an inbound Call Center Specialist to join our medical billing team.
Responsibilities
· Manages a high-volume of inbound calls from patients regarding bills, EOBs, payment plans, etc.
· Identifies the caller’s needs and provides solutions.
· Works with dual monitors, phone system and multiple software applications
· Handles each call in a positive, considerate and respectful manner and remains calm under pressure.
Qualifications
· Ability to learn and be successful in a remote training environment
· Call center experience with a passion to help others
· Medical insurance/billing knowledge (preferred)
· Thrives in a fast-paced work environment and motivated to succeed
· Ablility to input data accurately and quickly
· Has a dedicated and secure workspace free from distractions during work and training time.
· Abides by HIPAA regulations
Benefits Package includes
Paid Time Off
· Medical plan
· Health Savings Account
· Alight – Personal Health Care Advisor
· Dental, Vision, Life Insurance, 401K
· Paid holidays
· EAP - Employee Assistance Program
We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.presentatives to join our billing team.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
Schedule:
Experience:
Work Location: Remote
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