Enrollment & Billing Representative jobs in Knoxville, TN

Job Duties/Responsibilities:

· Accept inbound calls from prospective customers, assess needs and offer available products

· Provide explanation on quotes and product or coverage questions

· Respond and follow-up on customer service inquiries

· Remain current on product offerings, enhancements, and/or changes/modifications

Qualifications:

· Bachelor's degree or equivalent relevant work experience

· Previous insurance background required

· Previous experience in sales required

· Effective communication skills – verbal and written

· Demonstrated persuasion and negotiation skills

· Strong interpersonal skills to build rapport with customers

· Demonstrated proficiency of MS Office products (Outlook, Word, and Excel), internet, and other related computer applications.

· Life and Health Insurance License preferred. Position requires incumbent to maintain current state insurance license in life and health.

· Bilingual Spanish-speaking a plus

Licensed Insurance Agent Benefits:

· Competitive Salary plus monthly bonus plan

· Employer paid Medical, Dental & Group Term Life Insurance

· 401(k) with company match

· Benefits including Vision, Accident, Cancer, Critical Illness and additional Life coverage also available

· Paid Time-off and Holidays

· Core hours 9:00 – 6:00, Monday thru Friday, with flexibility to work until 7:00 pm occasionally

Job Types: Full-time, Permanent

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• Hybrid work

Work Location: Hybrid remote in Knoxville, TN 37919