Enrollment & Billing Representative jobs in Lansing, MI

The individual that fills the Billing Assistant position demonstrates they are capable of carrying out the following roles and responsibilities:

• Accurately and efficiently perform and maintain billing clerical duties including, but not limited to:
  • Enter and/or update no show and/or canceled appointments using applicable software programs.
  • Update insurance that has changed in applicable software programs.
  • Scan and file electronic explanation of benefits (EOB’s) and provider relations documentation.
  • Assist in authorized payer(s) billing by adding data to the applicable electronic medical record (EMR) program as required.
• Investigate and complete insurance verification process using applicable software programs.
• Perform general office administrative tasks including, but not limited to:
  • Greet guests entering the office.
  • Answer and direct phone calls to appropriate staff.
  • Assist with collection(s) and processing incoming mail.
  • Monitor office equipment to ensure proper operation.
• Contact persons served to obtain or relay account information.
• Communicate and collaborate with all necessary team member(s) and/or person(s) served (i.e., administrative staff, director(s), supervisor(s), parent(s), guardian(s), payer(s), etc.).
• Perform other duties or tasks as assigned.
• Assist the billing specialist as needed.
• Ensure compliance with all federal, state, and local coding and billing laws.
• Ensure accuracy by completing self-audits to verify completed work.
• Ensure communication with supervisor on any identified discrepancies timely.

Qualifications and Education Requirements

• 18 years of age or older
• Working telephone
• Possess a valid driver’s license
• Pass all regulatory checks
• High school diploma or equivalent
• Must maintain required trainings and/or requirements, which includes, but not limited to:
  • All CMH required trainings, initially and annually
  • Recipient Rights and confidentiality trainings/standards
  • TLC policies, procedures, work rules, ethical standards, and CARF standards
• Ability to be a team player, including but not limited to, assisting program director, supervisor, team members, etc., with additional tasks or duties as assigned.

To Submit Your Resume:

• Fax to Human Resources at (810) 234-0941