Enrollment & Billing Representative jobs in Philadelphia, PA

Established in the greater Mt Laurel area,Premium Advertising is one of the most outstanding business consulting and sales firms that work directly with clients in the technology industry. We are the driving factor in our client's growth and expansion over the past decade. Our Entry Level Enrollment Representatives are unmatched in their ability to leave a lasting imprint on consumers through their courteous and sympathetic actions. Your exceptional interpersonal skills and dedication to customer service will be vital throughout the originations process, where our Entry Level Enrollment Representatives are the customer's primary point of contact.

We are looking for an Entry Level Enrollment Representative who is eager for a career, not just a starter job. Suppose you are looking for a challenge, excel in a fast-paced environment, are adaptable to all personalities, and yearn to make an impact. In that case, we have the ideal career opportunity for you. We offer the latest tools, the most intensive training program in the industry, and nearly limitless opportunities for advancement to our Entry Level Enrollment Representatives.

Daily Responsibilities As An Entry Level Enrollment Representative:

• Educate and qualify consumers on the fundamentals of our services, products, and packages
• Effectively great and enroll members to appropriate plans, based on member's needs and eligibility
• Seamlessly navigate difficult conversations with customers and demonstrate empathy and discretion around confidential information
• Meet the performance goals established for the Entry Level Enrollment Representative team in the following areas: effectiveness, efficiency, consumer satisfaction, and conflict resolution
• Must attend meetings and training to remain current on all communicated changes in process and policies/guidelines
• Maximize use of community services, support programs, and resources available to customers
• Propensity to quickly build rapport and respond to customers with courteousness and with a sense of urgency

Qualifications For Our Entry Level Enrollment Representative Position:

• High School Diploma and one year of related experience and/or training; or equivalent combination of education and experience, i.e., Enrollment Representative, Sales, or Customer Service
• Must be able to report on-site first day of training and have reliable transportation
• Talent to listen skillfully, collect relevant information, determine immediate requests and identify the current and future needs of consumers
• Proficient problem-solving techniques to quickly assess and resolve issues swiftly
• Empathetic and compassionate demeanor in high-stress scenarios
• Adjustability to change and passion for completing any task with total effort
• Trustworthy and dependable with confidentiality of sensitive information

Perks of working with Premium Advertising?

• An environment that encourages you to identify new opportunities and supports you in reaching your goals
• The opportunity to further enable a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
• We are closed on all major holidays
• Incredible bonuses and incentives

Job Type: Full-time

Pay: $600.00 - $1,000.00 per week

Benefits:

• Employee assistance program
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person