Enrollment & Billing Representative is responsible for the accurate enrollment and billing process for an insurance organization. Maintains related documents, updates corresponding records and responsible for enrollment and billing query. Being an Enrollment & Billing Representative requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Enrollment & Billing Representative possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
What We’re Looking For
The Baylor University One Stop team is seeking a One Stop Representative to join the Enrollment Management team. In this role you will work with prospective and current students and their families to answer, counsel, and advise on all educational questions related to admissions, financial aid, and payment processes. This position is important to Baylor’s enrollment goals as assisting incoming and continuing students with their financial aid and billing questions will help retain students year over year as they progress towards graduation. By utilizing available resources and providing exemplary customer service via phone, email, and in-person visits, the One Stop Representative fills an important role within the division of Enrollment Management.
Successful candidates will have the following knowledge, skills, and abilities:
A Bachelor's Degree, less than one year of relevant experience and an active Christian faith are required. Up to three years of relevant experience is preferred.
A combination of education and experience will be considered in lieu of the degree requirement.
A hybrid work arrangement will be considered on a case-by-case basis.
Applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
The Enrollment One Stop Representative will work as a member of the Baylor One Stop team to advise and counsel prospective and current students and their families with questions related to the enrollment process, financial aid, and billing/student account issues. The One Stop Representative will ensure all Baylor students are served with excellence through:
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
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