Enrollment & Billing Supervisor jobs in Detroit, MI
Enrollment & Billing Supervisor oversees staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Supervisor provides guidance to junior staff on more complex enrollment or billing issues. Requires a high school diploma or its equivalent. Additionally, Enrollment & Billing Supervisor typically reports to a manager. The Enrollment & Billing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Enrollment & Billing Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Enrollment & Billing Supervisor jobs
Healthcare Enrollment Supervisor (Troy, MI)
- BeneSys, Inc.
-
Troy, MI
FULL_TIME
-
Healthcare Enrollment Supervisor (Troy, MI)Do you thrive in a fast-paced environment? Are you a natural leader with a passion for building high-performing teams? If so, then we want YOU to join our Healthcare Enrollment Team as a Supervisor!About the Role: As our Healthcare Enrollment Supervisor, you will play a pivotal role in ensuring our members and their dependents receive exceptional service every time they call. You will lead and motivate a team of call center representatives, fostering a positive and productive work environment while driving towards key performance goals. This is a call center environment where providing exceptional service with every call is our top priority.Responsibilities:
- Team Leadership:
- Hire, onboard, and train new call center representatives.
- Provide ongoing coaching and development to team members, ensuring they have the skills and knowledge to excel.
- Motivate and empower your team to deliver outstanding customer service and address member concerns efficiently.
- Monitor call metrics and identify opportunities for improvement.
- Foster a collaborative and supportive work environment where team members feel valued and engaged.
- Performance Management:
- Set clear performance goals for individual team members and the department.
- Conduct regular performance reviews and provide constructive feedback to drive continuous improvement.
- Implement incentive programs and recognition initiatives to celebrate achievements.
- Quality Assurance:
- Monitor call quality and adherence to company policies and procedures.
- Conduct call coaching sessions to provide feedback and improve communication skills.
- Ensure accurate and timely documentation of member interactions.
- Problem-Solving:
- Address escalated member concerns with empathy and professionalism.
- Work collaboratively with other departments to resolve complex issues and ensure seamless member experience.
- Compliance and Reporting:
- Maintain compliance with HIPAA and other relevant healthcare regulations.
- Generate and analyze call center reports to identify trends and track performance against key metrics.
- Present reports and recommendations to management.
- Client Specific Knowledge:
- Understand client plan rules in Summary Plan Descriptions
- Work closely with Benefits Manager concerning all programming/operations related matters. This will include, but not be limited to automation, enhancements, possible system errors, etc.
- Knowledgeable of all COBRA rules and regulations and ensure that each staff member is properly trained in such. Verify accuracy for current COBRA rules and regulations for each fund.
Qualifications:- Minimum of 2 years of supervisory experience in a call center environment, preferably in the healthcare industry.
- Proven ability to build and motivate high-performing teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong knowledge of HIPAA and other relevant healthcare regulations.
- Strong mathematical skills.
- Proficiency in Microsoft Office Suite and call center reporting software.
- Bachelor's degree in healthcare administration, business, or a related field preferred.
- Regular and predictable attendance is an essential function of this job.
Work Schedule: Full-time. Monday – Friday, 7:30am - 4:30pm. Required in office (No at-home days).Benefits and Compensation Package:- Competitive salary and benefits package
- Opportunity to make a difference in the lives of our members and their dependents
- Dynamic and supportive work environment
- Professional development opportunities
- 15 days Paid Time Off (PTO) during first full calendar-year of service
- 12 paid holidays
- 3 days paid bereavement
- Up to 20 days paid jury leave
- Medical, dental, and vision insurance, with option for dependent coverage
- Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Referral bonus for all successful full-time referrals
PayThe salary for this position is $55,000 per year. Actual salary is dependent on skills, experience, education, and other business factors.Our CultureBeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.Our culture focuses on three core values:- Collaboration: working together across 31 locations to achieve the best for the company and our clients
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEOReasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job. - Team Leadership:
- 7 Days Ago
Medical Biller
- Reliant Billing Services
-
Farmington, MI
FULL_TIME
- Job Summary Reliant Billing Services, Farmington Hills office seeks individual with 2-3 years experience in computerized medical billing, A/R and insurance reimbursement experience. Knowledge of ICD-1...
- Just Posted
Business Office Assistant
- Newland Medical Billing and Management
-
Clarkston, MI
FULL_TIME
- Job Title: Business Office Assistant 1. Job Summary Under the supervision of the Practice Manager, performs all duties related to the registration of patients, including obtaining insurance informatio...
- 28 Days Ago
Medical Biller
- Ultimate Billing & Management
-
Southfield, MI
FULL_TIME
- Company DescriptionSeeking an experience medical biller to join our rapidly growing team. Medical Biller responsibilities include, but are not limited to:Entering insurance paymentsReconciling EOB'sTr...
- 1 Month Ago
Enrollment specialist
- Advance Employment
-
Royal, MI
FULL_TIME
- JobSquad, formerly Advance Employment, is hiring part time, work from home Customer Service Enrollment Specialist for a charter school in southeast Michigan, $30 / hr. The customer service enrollment ...
- Just Posted
Enrollment Specialist
- Premier Early Childhood Education Partners
-
Southfield, MI
FULL_TIME
- Description Position at Premier Early Childhood Education Partners Premier Early Childhood Education Partners is a private early childhood education organization seeking an Enrollment Specialist! This...
- 11 Days Ago
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0 Enrollment & Billing Supervisor jobs found in Detroit, MI area
e-PTC Intern (May - August 2024)
- Mahle Inc
-
Troy, MI
- ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct simulation using 3D tools Coordinate prototype builds for TMM and Battery...
- 4/24/2024 12:00:00 AM
Pharmacy Intern P4 Contingent Rotate
- Dmc Sinai-grace Hospital
-
Detroit, MI
- DMC Sinai-Grace Hospital is DMCs largest hospital, offering a comprehensive heart center, cancer care, gerontology, emer...
- 4/24/2024 12:00:00 AM
Admissions Program Readiness Coordinator
- Universal Technical Institute
-
Canton, MI
- Admissions Program Readiness CoordinatorJob LocationsUS-MI-CantonID2024-5612TypeRegularOverviewThe Program Readiness Coo...
- 4/23/2024 12:00:00 AM
Administrative Supervisor Patient Services Contingent Days
- Dmc Harper University/hutzel Women's Hospital
-
Detroit, MI
- DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise ...
- 4/23/2024 12:00:00 AM
High School Principal
- Phalen Leadership Academies
-
Detroit, MI
- Phalen Leadership Academies High School Principal at Jalen Rose Leadership Academy ($10,000 Signing Bonus) 24-25 SY - De...
- 4/22/2024 12:00:00 AM
Lighthouse Connections Academy - Music Adjunct Teacher, 2021-22 School Year
- Connections Education LLC.
-
Troy, MI
- ** Lighthouse Connections Academy - Music Adjunct Teacher, 2021-22 School Year** **Job Category****:** Teaching **Requis...
- 4/21/2024 12:00:00 AM
Teacher Assistant
- OLHSA, A Community Action Agency
-
Pontiac, MI
- Job Description Job Description Job Mission: Works cooperatively with and assists in the implementation of the Head Star...
- 4/21/2024 12:00:00 AM
e-PTC Intern (May - August 2024)
- MAHLE, Inc
-
Troy, MI
- ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct simulation using 3D tools Coordinate prototype builds for TMM and Battery...
- 4/20/2024 12:00:00 AM
About Detroit, Michigan
Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enrollment & Billing Supervisor jobs
$69,391 to $87,665
Detroit, Michigan area prices
were up 1.2% from a year ago
were up 1.2% from a year ago