Enrollment & Billing Supervisor jobs in Oakland, CA

Overview

Looking to make a difference and be part of our NEW Adolescent Mental Health (OP / IOP / PHP) Clinic in Walnut Creek, CA? Join the team as our Enrollment Director!

Salary Range: $95,000 - $105,000 a year (DOE)

Location: 370 N Wiget Ln Ste 100 Walnut Creek, CA (On-site.)

Schedule: Monday - Friday (3) days 10:30 AM - 7:30 PM / (2) days 8:30 AM - 5:30 PM

The Enrollment Director is a Licensed Master’s level therapist (LMFT or LCSW or LPCC) who reports to the Executive Director of a Clinic and sits on the Leadership Team. The Enrollment Director coordinates welcoming families into treatment, manages and directs the admissions process and authentically represents all Embark programs to parents/guardians, referents, and prior treatment providers.

About Us

Embark Behavioral Health stands as the nation's premier network of family behavioral health treatment centers, spanning 15 states. We offer a comprehensive range of services, from residential and wilderness programs to therapeutic boarding schools, outpatient care, and transitional living options. Our mission is to provide a full continuum of care, ensuring support for adolescents, young adults, and their families.

Operating facilities nationwide, we employ a strategic approach, from Long Term Residential and Wilderness Therapy to IOP/PHP clinics and virtual outpatient care. Our local clinics play a pivotal role in broadening access to life-saving mental health treatments for insured families.

Responsibilities

The Enrollment Director represents the program to parents/guardians, referents, prior treatment providers, etc. This position is highly interactive and serves as a critical link between these various entities. Ensures that the admission processes are completed within the designated time and all documentation is professionally presented. The Enrollment Director may also provide direct services for group, individual and family therapy, and may be responsible for carrying a small clinical caseload in addition to their admissions responsibilities.

• Learn and maintain Embark culture and program norms and live these standards consistently.
• Meet treatment standards through implementation of required notes and MTP standard requirements.
• Schedule intake assessments within 24 hours of warm handoff from admissions support team.
• Complete all admissions within 72 hours of warm handoff from admissions support team.
• 100% of clinical documentation is complete within 24 hours of sessions.

Qualifications

• Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Counselor (LPC) or equivalent, MUST be licensed in the state of CA.
• A desire to facilitate client growth through a team approach, working with other care providers.
• Strong oral and written communication skills.
• Strong organizational skills.
• Flexibility in a fast-growing, ever changing environment.
• Ability to pass a state background check.

Benefits

• Access to professional growth using our leading-edge strategies and trainings with our exceptional leaders
• Competitive salary
• Comprehensive Benefit Program that includes medical insurance with a generous company contribution towards a high deductible plan, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, and paid maternal leave.
• Company Paid Holidays plus a PTO accrual schedule.
• Opportunity to foster relationships with adolescents, young adults and their families, create joy in their lives, and heal generations.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Embark and team members embrace the core values of empathy, trusting relationships, service, growth, and results.

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.