Enrollment & Billing Supervisor jobs in Oklahoma City, OK

Description

Summary: Join our team as a DME Billing Supervisor and play a pivotal role in our healthcare organization's mission to provide exceptional patient care and service. Reporting to the Operations Manager, you will oversee the daily operations of our billing department, ensuring the seamless flow of billing processes. Leveraging your expertise, you'll drive process efficiency, implement improvements, and maintain a high level of accuracy to optimize profitability and asset control. Your dedication will contribute to our commitment to delivering top-of-the-line services and maintaining financial integrity.

About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life? At Agility Medical Group, we're on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you're not just taking a job you're joining a community of dedicated professionals who are passionate about making a positive difference.

Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We're committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.

What You'll Do: As a member of the Agility Medical Group team, you'll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items they're tools that pave the way for people to get back to the activities that bring them joy.

Why Join Us: Agility Medical Group is more than a workplace; it's a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.

When you join our team, you'll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.

Ready to Get Back in the Game? If you're excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you'll find a fulfilling and rewarding career that goes beyond the ordinary.

Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery.

Key Responsibilities:

Worker's Compensation Billing: Demonstrates in-depth knowledge of worker’s compensation billing, negotiation, and related requirements to ensure accurate and compliant processes.

Billing Process Oversight: Participate in and supervise billing processes, ensuring efficiency and effectiveness to meet operational needs.

Technology Implementation: Ensures up-to-date billing processes and utilization of the latest technology for enhanced efficiency.

Issue Resolution: Addresses complaints and issues professionally, maintaining a high standard of customer service.

Patient and Provider Interaction: Supervises patient interactions regarding statements and collections, as well as provider communications related to secondary claims and billing.

Charge Entries and Demographics: Controls and oversees charge entries and demographic information for all DME equipment, including but not limited to bone growth stimulators, orthotics, and ambulatory aids.

A/R and Payment Oversight: Supervises and periodically assists with Accounts Receivable (A/R) management and payment postings.

Billing Reporting: Provides daily billing reports using BI platforms or other reporting systems for data-driven decision-making.

Month-end Reconciliation: Conducts reconciliations for month-end billing deposit logs, and end of month reporting related to sales, collections, and commissions.

Team Coordination: Provides coverage and delegates responsibilities when administrative staff members are unavailable.

Integrity and Confidentiality: Maintains a high level of integrity and confidentiality, strictly adhering to patient privacy guidelines (HIPAA).

Customer Service Focus: Ensures the delivery of superior customer service, satisfying patients and healthcare professionals for positive outcomes and future sales.

Audit Management: Manages and oversees Medicare RAC audits to ensure compliance and accuracy. Additionally, uses audit results to adjust SOPs to reduce errors within processes.

Standard Operating Procedures: Responsible for revising and maintaining billing SOP chapters in company SOP log for training new and current billing team members.

Additional Duties: Performs other related duties as required and assigned to contribute to the smooth functioning of the billing department.

Qualifications

Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities:

• High School Diploma or GED required.
• Minimum 5 years’ healthcare industry DME management experience or equivalent combination of experience and education.
• Minimum 3 years’ experience with insurance and DME prior authorization processes, insurance claim denials, and posting payments.
• Proficient with Brightree billing software.
• Expert skill level in computer software (Microsoft Office suite - Word, Excel, Outlook, Teams) and telephone technologies.
• Demonstrates proactive approaches to problem-solving with strong decision-making capability.
• Forward-looking thinker who actively seeks opportunities and proposes solutions.
• Must be able to deliver superior customer service to the satisfaction of patients and health care professionals for guaranteed positive outcomes and impacts on future sales.
• Self-motivated, enthusiastic, personable, and customer service oriented.
• Proficient oral and written communication, listening, and conflict resolution skills.
• The ability to work individually and as part of a team is required.
• Strong organizational skills and able to handle multiple functions seamlessly with excellent attention to detail.
• Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.

• Regular sitting, talking, seeing, and hearing; using hands for objects, tools, or controls; reaching with hands and arms; frequent walking, stooping, kneeling, and crawling.
• Occasional lifting or moving of objects up to 25lbs.
• Office and warehouse environments.

Benefits:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Account (FSA).
• 401(k) with company matching.
• Paid Holidays and Time Off.
• AAA Membership.
• Access to Telemedicine Clinic and Onsite Medical Clinic.

Work Location: In-person.

Job Type: Full-time.

Pay: $50,000 - $60,000 per year.

Hours: Monday through Friday

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.