Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The IT Infrastructure Manager leads a team of administrators and support staff and manages relationships with outsourced providers to make sure associated hardware, software, and network are stable and scalable, perform within agreed targets, and provide a secure platform for the company's business operations. | |
PRINCIPAL ACCOUNTABILITIES | % OF TIME |
1. Guarantee overall stability and scalability of the technical infrastructure (hardware, software, networking, and communications systems) | 20%
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Ensure the health and availability of all network systems & components Ensure infrastructure systems security, including patching and auditing Ensure proactive monitoring of network and server components Employ backup, risk mitigation, and disaster recovery programs Employ a strategy of maintaining technology lifecycles |
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2. Provide effective support models through internal resources and management of relationships with vendors and outsourced providers | 20%
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3. Ensure proper deployment and support of infrastructure projects including licensing, installation, configuration, and maintenance | 20%
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4. Support the organization through effective communication, prioritization of work effort, and management of deliverables | 20% |
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5. Perform normal management duties | 20% |
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This is a leadership position that directly impacts the availability and stability of our solutions. The IT Manager Infrastructure is responsible for a considerable budget related to both assets and vendor relationships.
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