Enterprise Operations Director directs information systems operations and for software systems analysis and programming. Monitors accessibility of applications or services. Being an Enterprise Operations Director leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains operating policies to mitigate risk. Additionally, Enterprise Operations Director may also be responsible for information center, database management, data security, telecommunications, or information systems training. Requires a bachelor's degree. Typically reports to top management. The Enterprise Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enterprise Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Responsible for the accuracy and consistency of hospital pre-registration, pre-certification, scheduling, insurance verification, and financial counseling for the health system. Develops and controls all tasks necessary to ensure all activities are completed on-time, including building relationships with internal and external clients.
Accountable for making strategic decisions guided by organizational issues, trends, and business implications, keeping in mind that decision may have regional/local implications. Recognizes cross-function interdependencies of decision.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
Bachelor’s Degree
OR
4 years of relevant experience
EXPERIENCE:
1. 5 years management experience required
2. 5 years of experience in patient financial access services including registration, scheduling, pre-certification, and/or financial counseling.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor’s Degree in Accounting, Finance, or Business
2. Master’s Degree, CPA, Certified Healthcare Financial Professional (CHFP) of HFMA
EXPERIENCE:
1. Experience developing standards, processes, policies and procedures for a diverse organization
2. Record of success managing complex projects with multiple, diverse stakeholders.
CORE DUTIES AND RESPONSIBILITIES:
1. Assures accurate registration data is gathered from patients prior to the time of service when appropriate.
2. Leads efficient local scheduling and order entry functions.
3. Functions as primary resource for all Patient Financial Access decisions related to pre-service clearance.
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