Enterprise Operations Director jobs in Pittsfield, MA

Enterprise Operations Director directs information systems operations and for software systems analysis and programming. Monitors accessibility of applications or services. Being an Enterprise Operations Director leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains operating policies to mitigate risk. Additionally, Enterprise Operations Director may also be responsible for information center, database management, data security, telecommunications, or information systems training. Requires a bachelor's degree. Typically reports to top management. The Enterprise Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enterprise Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

T
Director of Operations
  • Triplex Cinema
  • Great Barrington, MA FULL_TIME
  • ABOUT THE TRIPLEX

    Triplex Cinema, Inc. is a nonprofit organization in Great Barrington Massachusetts dedicated to showing movies for all. We provide a space where people from the Berkshires and beyond can find all kinds of movies, including first-run, independent, foreign language, classic, cult, locally made and children’s films, and learn about filmmaking and film history. We are partnering with schools and other nonprofits in the area to organize programming that speaks directly to the needs of our community today. Our greatest achievement will be the conversations in our lobby sparked by enthusiasm for and love of film in all its forms.

    ABOUT THE POSITION

    The Operations Director of the Triplex Cinema will be responsible for overseeing the day-to-day operations to ensure the smooth functioning of cinema operations, exceptional customer service, and budget management. The role involves managing staff, optimizing operational processes, maintaining facility standards, and fostering a positive movie-going experience for patrons. Along with the Creative Director, the Operations Director plays a crucial role in ensuring the movie theater operates efficiently, delivers exceptional service, and serves the organization's mission. This position requires a blend of leadership, strategic thinking, and operational expertise to ensure the theater’s long-term success. The Operations Director needs to be tech-savvy with a range of technical skills to be able to use a wide variety of apps and other technology tools to enable them to navigate, utilize, and adapt to different digital platforms effectively. The position is full-time, forty (40) hours per week, including evenings and weekends, as required for the varied operations of the cinema. Work must primarily be performed on-site at the theater.

    KEY RESPONSIBILITIES

    Operational Management:

    • Collaborate with the Creative Director to develop a film schedule designed to maximize attendance and efficient utilization of staff resources.
    • Develop and implement operational procedures to streamline workflow and enhance efficiency.
    • Manage daily operations, including ticket sales, concession stands, cleanliness, and equipment maintenance.
    • Monitor inventory levels and order as needed.
    • Ensure compliance with health and safety regulations, State and Town licenses and implement company policies to create a secure environment for patrons and staff.
    • Staff Leadership:
    • Recruit, train, and supervise theater staff, including projectionists, ushers, and concession workers.
    • Provide ongoing coaching and performance feedback to maintain high customer service standards.
    • Create work schedules, manage payroll, and allocate resources effectively to meet operational needs.
    • Customer Service Excellence:
    • Foster a customer-centric culture focused on delivering exceptional service and resolving customer concerns promptly.
    • Implement strategies to enhance the overall movie-going experience, such as loyalty programs or special promotions.
    • Conduct regular assessments of customer feedback and implement improvements as necessary.
    • Financial Management:
    • Monitor revenue streams and expenses to ensure financial resources are responsibly allocated.
    • Develop and manage operational budgets, including forecasting and cost control measures.
    • Identify opportunities for revenue growth and cost-saving initiatives while maintaining quality standards.

    Facility Maintenance:

    • Oversee the maintenance of the theater facility, including seating areas, restrooms, and concession stands, and outdoor areas.
    • Coordinate repairs and renovations as needed to uphold cleanliness, safety, and aesthetic appeal.
    • Serve as the primary contact for retail leaseholders.
    • Manage relationships with vendors and contractors to ensure timely and cost-effective service delivery.
    • Marketing and Promotion:
    • Collaborate with the Creative Director to develop promotional strategies and campaigns to drive attendance and revenue.
    • Analyze marketing metrics and attendance data to assess the effectiveness of promotional efforts and adjust strategies accordingly.

    SKILLS & QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each Key Responsibility to a high professional standard. Ideal candidates will be organized, motivated, enthusiastic, and hands-on self-starters who work well within a fast-paced environment.

    • Proven experience in operations management, preferably in the entertainment or hospitality industry, with exceptional planning and organizational skills. Results and detail-oriented with the ability to set and meet deadlines.
    • Strong leadership skills with the ability to motivate and develop a diverse team.
    • Ability to engage diplomatically with and engender the trust of customers, donors, Board of Directors, colleagues, and other stakeholders.
    • Ability to move initiatives forward without all the answers upfront.
    • Flexible and adaptable work style with the ability and willingness to work nights and weekends as necessary, manage competing demands, and work independently.
    • Demonstrated ability to take initiative, and proactively manage multiple priorities and projects with tight deadlines.
    • Outstanding interpersonal skills and excellent written and verbal communication skills.
    • Sound judgment, professionalism, and discretion in handling confidential information and sensitive matters.
    • Passion for movies and commitment to delivering an exceptional customer experience.
    • This position requires on-site presence 5 days a week, including weekends, evenings and holidays as necessary.

    EDUCATION & EXPERIENCE

    • 5 years experience in creative and dynamic settings, or the equivalent combination of education, training, and transferable experience to successfully perform the Key Responsibilities of the job.
    • A bachelor’s degree is desirable, but experience is the most important qualification.

    COMMITMENT TO DIVERSITY, EQUITY & INCLUSION

    • We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this position.
    • The Triplex Cinema is an equal-opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a staff, board, and volunteers with diverse personal and professional backgrounds and lived experiences enhances our ability to meet our mission and creates an environment where all members of our community can thrive.

    Salary Range

    Salary is $45-$50,000

    To Apply

    Please send a resume and cover letter to jobs@thetriplex.com

    Job Type: Full-time

    Pay: $45,000.00 - $50,000.00 per year

    Ability to Relocate:

    • Great Barrington, MA 01230: Relocate before starting work (Required)

    Work Location: In person

  • 9 Days Ago

R
Director, Operations
  • Resonetics
  • Plainfield, MA OTHER
  • Overview The Director of Operations is responsible for optimizing the performance of the Puidoux site by working cross functionally within the site, as well as between the site and corporate headquart...
  • 12 Days Ago

T
Director of Operations
  • The Williams Inn
  • Williamstown, MA FULL_TIME
  • ABOUT USAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate you...
  • 8 Days Ago

T
Managing Director, Operations & Advancement
  • Tom O'Connor Consulting Group
  • Williamstown, MA FULL_TIME
  • https://wtfestival.org/
  • 14 Days Ago

C
Administrative, Interim, Director, Plant Operations / Facilities Mgmt
  • Core Medical Group
  • Pittsfield, MA FULL_TIME
  • Client in MA seeking an Interim Director, Facilities Engineering Minimum of five years of progressively responsible Health Care Facilities leadership experience preferred. Operations/construction mana...
  • 17 Days Ago

J
Operations
  • JobsRus.com Formerly CorTech
  • Canaan, CT FULL_TIME
  • JobsRUs.com. is seeking to hire a Operations for our client in Canaan, CT! Benefits Available!Weekly Pay! $20.00/HourShift: 7pm to 7amPerforms routine production functions including filling, utility o...
  • 5 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Enterprise Operations Director jobs found in Pittsfield, MA area

C
RN Clinical Manager, Home Health
  • CenterWell Home Health
  • Pittsfield, MA
  • Become a part of our caring community and help us put health first The Clinical Manager coordinates and oversees all dir...
  • 3/19/2024 12:00:00 AM

A
Practice Administrator, OBGYN - Albany
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: Practice Administration Work Shift: Day (United States of America) Practice Administrator, Albany OBGYN...
  • 3/17/2024 12:00:00 AM

C
Dental Director
  • Community Health Program Inc
  • Pittsfield, MA
  • ABOUT THE ORGANIZATION Community Health Programs is a network of health centers and caring professionals that provide ou...
  • 3/17/2024 12:00:00 AM

A
CDL Driver Operator Class A or B
  • ACV Enviro Corp.
  • Albany, NY
  • **CDL Driver Operator Class A or B** > Albany, NY | Operations | Posted: Mar 29, 2021 **Summary** The primary purpose of...
  • 3/16/2024 12:00:00 AM

M
Permanency Coordinator -VPI
  • Mount Prospect Academy
  • Bennington, VT
  • Vermont Permanency Initiative Job Title: Permanency Coordinator Reports to: Assistant Director of Operations Location: B...
  • 3/15/2024 12:00:00 AM

A
Meetings & Events Sourcing Manager
  • American Express Global Business Travel
  • Albany, NY
  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
  • 3/15/2024 12:00:00 AM

B
Store Manager (Big Y Express)
  • Big Y Foods, Inc
  • Lee, MA
  • Job Description Recruit, interview and select employees. Supervise, direct, set goals and delegate tasks using independe...
  • 3/15/2024 12:00:00 AM

D
Dialysis Nurse Manager- $20,000 Sign On Bonus Available
  • Dialysis Clinic, Inc.
  • Albany, NY
  • Overview A $20,000 Sign On Bonus Is Available. Dialysis Clinic, Inc. is recruiting top talent interested in supporting o...
  • 3/14/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Operations Director jobs
$195,297 to $269,845
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

Enterprise Operations Director in Allentown, PA
Enterprise Operations & Support (formerly Client Support Services - CSS) provides strategic leadership for implementing and managing effective support for all enterprise IT, classroom and public and instructional computer labs on the Medford campus.
December 24, 2019
Enterprise Operations Director in Albany, NY
Health Back Office Managing Director, Accenture Health Practice.
February 22, 2020
Enterprise Operations Director in Rochester, NY
One of the key benefits of an EMS is the reduction in the number of people needed to support complex IT infrastructure and business operations, as it's all bundled into one package and is therefore much easier to manage across the business.
February 15, 2020