Enterprise Operations Manager manages the daily activities of an enterprise IT operations unit and its equipment. Responsible for planning and achieving budgets, goals, and business objectives. Being an Enterprise Operations Manager implements and maintains enterprise-wide IT system tools and ensures scalability. Follows established operating policies to mitigate risk. Additionally, Enterprise Operations Manager typically responsible for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations support, or operating systems programming. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Enterprise Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Enterprise Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Summary: This position is responsible for supervising the function that provides technical assistance, support, and advice to Corporate, hotel and other business units staff using computers and computer peripherals. He/she will troubleshoot and diagnose issues as reported by staff, gather data to identify staff needs, and then use that information to identify, interpret, and evaluate system and network requirements. He/she will also assist other IT staff in conducting user training in the proper use of new hardware and software as it is introduced. He/She will work with corporate IT staff as needed or in conjunction on certain projects or escalations. He/She will work to set goals, KPI’s and other metrics to help evaluate the helpdesk’s effectiveness and evaluate the staffing and management needs of the helpdesk.
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0 Enterprise Operations Manager jobs found in Pensacola, FL area