Enterprise Operations Manager manages the daily activities of an enterprise IT operations unit and its equipment. Responsible for planning and achieving budgets, goals, and business objectives. Being an Enterprise Operations Manager implements and maintains enterprise-wide IT system tools and ensures scalability. Follows established operating policies to mitigate risk. Additionally, Enterprise Operations Manager typically responsible for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations support, or operating systems programming. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Enterprise Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Enterprise Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.
Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services technology. The opportunities for career advancement are right in front of you when you put your best foot forward.
Successful TierPoint EOC candidates are effective team & client communicators utilizing a myriad of tech resources and tools. This position is a first point of contact for TierPoint clients. You are playing both defense and offense – ensuring future successes for all parties involved. Truth be told, this position requires a major portion of the workday to be spent on client calls. You will openly communicate with fellow team members to investigate client managed service needs. It is a role for driven customer service- focused individuals that thrive in a fast-paced (like…lightning speed!) work environment. Our shifts don’t allow for much down time, but you won’t take work home with you. We have lots of fun too. Our great team and support system will help you learn and build your career. We laugh and joke, catch a sports game on the big TV monitor and we’re a family when it comes down to it.
Our EOC Support Analysts join TierPoint with an established path to learn and grow within a very successful EOC team. Through every step of this career progression, you will be offered extensive training for your current role so you may develop into a seasoned Analyst, Specialist and Engineer.
At TierPoint, we recognize the unique contributions that each team member brings to the table regardless of their role in the company. We all roll up our sleeves, keep our feet on the accelerator, and choose to see the positives and growth potential. Are you up for it?
TierPoint is a national leader in providing Colocation and Managed Hybrid IT & Cloud solutions. We are in the right space at the right time making us a very exciting place to be.
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