Enterprise Operations Supervisor jobs in Utica, NY

Enterprise Operations Supervisor oversees staff in an organization's enterprise computer operations department. Monitors accessibility of applications or services. Being an Enterprise Operations Supervisor assists with the implementation and maintenance of enterprise-wide system tools and ensures scalability. Establishes IT operating policies to mitigate risk. Additionally, Enterprise Operations Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Enterprise Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Enterprise Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Global Enterprise Application Operations Manager
  • AGC Biologics A/S
  • Copenhagen, NY FULL_TIME
  • Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market. As a member of the Global IT team, the Enterprise Application Operations Manager will play a critical role in delivering successful solutions by partnering with business and technology groups to manage the operations and technical solutions of implementation of various enterprise applications. Currently the focus is our new Global ERP-based Program for the Microsoft Platform D365 F&O. Moving from independent solutions at our sites around the world to a Global Solution that will be rolled out. This position contributes to AGC Biologics success by providing technical support that focuses on configuration and development of our ERP and related applications that is integrated with business processes/data and IT infrastructure. The role also involves building and developing application reports, integrate software, develop external integrations, maintain technical documentation, design and develop most aspects of data conversion and troubleshoot and resolving testing issues. This position involves working with multiple functional groups (Supply Chain, Manufacturing, Finance, etc.), so managing multiple projects is essential, and strong verbal and written communication skills are a must. This position will be key in setting the Global standard for Good Operations Practice, which is a key element for successful operations of our ERP platform and other key platforms for AGC Biologics to grow on. PRINCIPAL RESPONSIBILITIES: Manage overall prioritizations between production incidents/problems, release management, upgrades, and new application implementation; Serve as a point of escalation for customer incidents; ensuring the appropriate resources are engaged for timely action and proper traction; Ensure that the ERP system and all its components are in its best performance and running effectively for all process, technical, and support aspects of Microsoft Dynamics ERP, AX2012 and moving to D365 Collaborate with functional leads and work on all technical issues and change requests. Make appropriate recommendation for ERP system improvements and innovations. Technical lead for all ERP system implementation using best practices and adhere to the organization for JSOX and GMP policies and procedures, access management. Manage 3rd Party vendor technical team on all technical related activities and managed services. Conduct internal testing for any technical fixes or customizations as well as working with Business Analysts before conducting user acceptance testing. Ensuring that all related parties signed off before putting into production. Monitor and support current integration services. Due diligence must be conducted during system design stage. This includes internal and external system integration. Being a member of the ERP team, you are responsible to assist in the technical aspect should the support team require your input to ensure that the applications run smoothly. Collaborate and work closely with cross-functional team on all technical related tasks in the ERP system. Lead and triage incidents and service requests assigned to team queues Track progress of assigned tickets with a focus on meeting delivery deadlines and SLA’s Develop knowledge management database for employee self service of incidents, and knowledge transfer for offsite support team. Track and report on metrics for tickets assigned to and handled by the Application Support team Prepare and review the monthly preventive maintenance report and recommend strategy on improvement if necessary. KNOWLEDGE, SKILLS & ABILITIES: Expert acumen in the technical side of Microsoft Dynamics Ax/D365FO as Technical Lead. With more than 5 years experiences in building technical solutions for Microsoft Dynamics Ax/D365FO development. With more than 5 years experiences in Microsoft Dynamics Ax business solutions’ troubleshooting and support Preferably with 3 years experiences in operations in a Pharmaceutical regulated environment Preferably with 3 years experiences with vendor management and operational change management Knowledge of business-specific application system manufacturing, such as ERP, LIMS, MES etc. Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Knowledge and experiences on installation, configuration, administration, performance backup, monitoring and tuning, capacity planning and maintenance of the systems, especially Microsoft Dynamics Ax and integration. Knowledge and experiences in Financial, and Logistics modules of Microsoft Dynamics Ax is a plus. Possesses strong analytical, technical solving and troubleshooting skills. Good experience in integrations and building data warehouse. Familiarity of business process design and ability to propose process improvement initiatives. Ability to develop clear, thorough functional or technical requirement that drive effective solution development. Familiarity of effective testing practices and methodologies. Ability to define and execute appropriate test scenarios to validate system solutions. Ability to effectively utilize available tools and resources (internal and external) to resolve issues. Ability to lead project and work well independently within a fast paced, dynamic, deadline orientated environment by embracing all tasks with competency, energy, and enthusiasm. Must be customer service oriented. Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training. Wiling to work in a fast moving and an out of office hour support environment. Want to keep posted about our growth and to learn more about our company? We also urge you to follow us on our LinkedIn Company Page and give us a quick Like on Facebook ! AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.   Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe. AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.  Want to keep posted about our growth and learn more about our company? Follow us on LinkedIn and give us a quick Like on Facebook! AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.
  • 12 Days Ago

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Branch Operations Supervisor
  • Adirondack Bank
  • Boonville, NY FULL_TIME
  • Department: Branch Administration / Reports To: Branch Manager Boonville, NY Summary Supervise the daily functions and activities of the teller line Processing of teller transactions to assist with cu...
  • 22 Days Ago

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Operations Supervisor- Rolled Products
  • Revere Copper Products, Inc
  • Rome, NY FULL_TIME
  • DescriptionSummary:Build relationships with employee direct reports. Remove barriers so employees can succeed. Coach employees to put forth their best efforts towards the goals of the company. Create ...
  • 1 Day Ago

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Production Supervisor - Operations Trainee
  • Worthington Steel
  • Rome, NY FULL_TIME
  • Worthington Steel is a global metals manufacturer serving growing end markets including automotive, construction, energy, agriculture, and many other markets. Here in Rome, we make tight tolerance ste...
  • 27 Days Ago

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Branch Operations Supervisor
  • Adirondack Bank
  • New Hartford, NY FULL_TIME
  • SUMMARY:· Supervise the daily functions and activities of the teller line· Processing of teller transactions to assist with customer traffic· Recognize and Reward teller team members for excellent per...
  • 1 Month Ago

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Operations Supervisor Embroidery Screen Print
  • Eightfold
  • Utica, NY FULL_TIME
  • Creating Employment for People with Disabilities is Our Mission!We are seeking a supervisor with experience in screen printing and embroidery and a passion for working with people with disabilities. H...
  • 1 Month Ago

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0 Enterprise Operations Supervisor jobs found in Utica, NY area

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Human Resources Business Partner
  • CONMED Corporation
  • Utica, NY
  • Looking to grow your HR career beyond your imagining? Want to work in an environment where talent and achievements are r...
  • 4/26/2024 12:00:00 AM

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Call Center Supervisor
  • CABVI
  • Utica, NY
  • Job Description Job Description CABVI is seeking a Call Center Supervisor to oversee call center operations with and wit...
  • 4/25/2024 12:00:00 AM

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Administrative Assistant I (Trainee 1) - Facilities I NY HELPS
  • SUNY Polytechnic Institute
  • Utica, NY
  • Job Description: The Administrative Assistant 1 provides support to the Director of Facilities and the Facilities Depart...
  • 4/25/2024 12:00:00 AM

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Receptionist
  • VestraCare
  • Boonville, NY
  • Receptionist STARTING RATE: $15.00 SHIFT: Part-Time, 9am - 5pm e/o weekend JOB SUMMARY: Greets visitors to facility ensu...
  • 4/25/2024 12:00:00 AM

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Switchboard Operator - 29018
  • Exela Technologies
  • Clinton, NY
  • Job Description Job Description Why Exela? Help us revolutionize the way that business around the world gets done. As a ...
  • 4/24/2024 12:00:00 AM

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Production Worker
  • HUMAN TECHNOLOGIES CORPORATION
  • Utica, NY
  • Description Employing individuals with a disability is our mission! The Production Worker supports Human Technologies' m...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Utica, NY
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM

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CORE Pilot Associate - 1st Shift (Onsite)
  • Raytheon Technologies
  • Clayville, NY
  • Date Posted: 2024-02-21 Country: United States of America Location: PW106: Clayville 2395 Main Street, Clayville, NY, 13...
  • 4/23/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Operations Supervisor jobs
$83,599 to $125,364
Utica, New York area prices
were up 1.5% from a year ago