Equipment Manager jobs in Peoria, IL

Description

Be a part of our Martin Equipment work family! We are a John Deere construction equipment dealership. We have an immediate need for a full-time Parts Sales Manager at our Goodfield, Illinois location. Working hours are typically Monday through Friday, 6:30am to 5:00pm, and will include Saturday rotation 6:30am – 12:00 Noon.

SUMMARY:

Responsible for parts sales operations within the location to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Performs in-store customer sales and service, overall organizational promotion, and oversees parts showroom stocking. Identifies and provides complete parts solutions for customers. Resolves customer issues and promotes customer satisfaction with the team.

Essential Functions:

• Manage daily activities of parts advisors to meet sales objectives.
• Assist with counter sales to support customer needs.
• Coordinate with inventory manager to avoid surplus and obsolete stocks.
• Identify new business opportunities to improve sales.
• Ensure that customer orders are invoiced accurately and processed in a timely manner.
• Analyze expenses and revenues and adjust in sales plan to achieve profitability.
• Provide outstanding services and ensure customer satisfaction.
• Evaluate the performance of parts advisor team and develop performance improvement plans.
• Coach and mentor parts advisors and parts staff on a regular basis.
• Assist with the development and training of parts personnel and complete performance reviews of parts advisors and parts staff.
• Identify continuous improvements in the areas of growing sales, increasing customer experience and employee engagement.
• Provide parts recommendations including alternatives that meet customers’ needs.
• Ensure parts showroom, warehouse and attachment warehouses are kept orderly and clean.
• Review, approve or reconcile parts personnel timecards, vacation requests, and punch changes.
• Adhere to all company policies and procedures.
• Support and follow Martin Equipment’s safety program.
• Attend store meetings.
• Additional duties as assigned.

Education and Experience:

• 3 years previous experience in parts sales, or advanced parts and machinery knowledge and experience.
• Prior experience in the construction or heavy equipment industry.

• Experience in creating positive relationships with the community, customers, and personnel.
• Proficient usage of Microsoft Office specifically for email, and Internet for product searching and data entry.
• Basic knowledge of office machines, including copier, fax, and printer.
• Excellent communication skills, organization, and time management skills.

JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent communication skills, especially face-to-face and phone skills.
• Able to prioritize and organize tasks, all with a sense of urgency and within time constraints.
• Able to take direction and ask questions.
• Should have a strong attention to detail.
• Ability to use Dealer Inventory Tracking (DIT) system, EQUIP, Dealer Customer Portal (DCP), and other business systems.
• Ability to operate a forklift and drive a pickup truck.
• Valid driver’s license and acceptable driving record per company policy.

PHYSICAL REQUIREMENTS:

• Extended periods of standing, sitting, and walking. Occasional periods of driving.
• Some climbing, bending, stooping, reaching, kneeling, squatting, twisting, pulling and pushing as required by task.
• Ability to lift, manipulate, and move items repeatedly, up to 50 pounds.
• Operation of a personal computer and other office equipment.
• Available to work extended hours during the week and weekends on a rotation or when needed (as required by location).

Personal Protective Equipment:  

• All required PPE is provided by Martin Equipment and includes, but is not limited to, protective safety glasses, gloves, and boots.

WORK ENVIRONMENT:

• Most work is performed at the parts counter desk, or within the parts inventory space, or in the shipping/receiving area.
• Intermittent exposure to shop environment including dirt, dust, heat, cold, fumes, noise, grease, vibration, and chemicals.
• Intermittent exposure to hot and cold weather conditions.

BENEFITS

Pay rate dependent upon experience.

Background check including MVR and pre-employment drug screen required.

Martin Equipment offers competitive wages and an excellent benefits package.

• Newly hired employees are eligible for benefits on the first of the month following 60 continuous days of employment.
• 100% company-paid health insurance for employee and family.
• $40,000 company-paid life insurance and AD&D.
• Employee paid dental, vision, disability, and voluntary life insurance, and flexible spending account option available.
• 401k retirement plan, company-match up to 4%, company-paid holidays and paid vacation.

EOE

Job Type: Full-time