Ethics and Mission Integration Director - Systems jobs in Knoxville, TN

Systems Integration/ Account Management Engineer

Employment Type: Full-Time, Experienced

Department: Information Technology

CGS is seeking a Systems Integration/ Account Management Engineer to join our team tasked with maintaining an accurate software portfolio inventory. 

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

-         Ability to maintain inventory records that include, but are not limited to, owner, software name, license information, and period of performance in coordination with Configuration Management practices. 

-         Ability to ensure that software is identified, controlled, and properly cared for throughout its lifecycle. 

-         Ability to avoid unnecessary asset purchases by promoting software functionality analysis/ comparisons to avoid duplicative software. 

-         Ability to avoid over-deployment of software. 

-         Ability to ensure software is accepted and licensed. 

-         Ability to properly plan for the renewal of software licenses in support of the Program's Configuration Management practices.

-         Ability to apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking assets within the Configuration Management.

-         Database (CMDB) throughout their cycle.

-         Ability to support the management of the CMDB and that the content contained is accurate. 

-         Ability to support the configuration management practices of identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMBD.

-         Ability to manage inventory of CIs and assets, including dependencies and attributes, making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with. 

-         Ability to support the lifecycle management of hardware and software until their retirement.

-         Ability to generate and distribute various reports, including compliance reports on current assets and GIs and their status.

-         Ability to perform verification and audit CMDB content.

-         Ability to verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track them.

-         Ability to manage activities concerning license compliance audits to be able to answer requests from software editors effectively. 

-         Ability to ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously. 

-         Ability to design processes relating to software and hardware asset management, execute, and enhance them.

-         Ability to establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.

-         Ability to take part in other ITSM processes, or as required perform as a backup to maintain operational activities. 

-         Ability to create and execute governance and strategic asset management functions. 

-         Ability to perform research on industry best practices and incorporate it with organizational practices.

Qualifications:

-         Bachelor's degree or 8 years of work or equivalent experience.

-         Have a firm understanding and practice experience with ITIL and configuration. management best practices. 

-         Have a firm understanding and practice experience with managing and maintaining a software library to include SLAs and warranties. 

-         Be comfortable and have experience working with various software vendors and vendor licensing models. 

Ideally, you will also have:

-         Project Management experience or support experience.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

-         Health, Dental, and Vision

-         Life Insurance

-         401k

-         Flexible Spending Account (Health, Dependent Care, and Commuter)

-         Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com