Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
STARTING WAGE: $14.00 PER HOUR
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all interior cleaning on Casino, Pavilion, Boarding Ramps, and the Executive Conference Center
Maintains equipment in a clean, safe and operable condition and reports damage when required.
Cleans and sanitizes bathrooms.
Restock supplies in designate areas.
Clean and maintain slot machines as needed.
Cleans and maintains all floor surfaces as directed.
Cleaning of Biohazards as needed, donning proper PPE.
Proper use of all chemicals
Follows the Thoughtful Service model displaying proper Customer Service.
Knowledgeable of the Indiana Gaming regulations as well as Tropicana Evansvilles internal controls, policies and procedures
Must be available for regularly scheduled work
Other duties may be assigned at any time, including other Level 3 duties as needed.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older.
EDUCATION and/or EXPERIENCE: High school diploma/GED preferred.
CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain and maintain an Indiana Gaming License.
LANGUAGE SKILLS: Must be able to effectively communicate in English, including the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
MATHMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS: N/A
ACCESS TO GAMING FACILITY: Yes
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