Executive Casino Host jobs in Minneapolis, MN
Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added Executive Casino Host jobs
Executive Casino Host New
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
-
Pay Rate:
$52,000 plus a lucrative incentive program.
*Hire on Bonus*
$2,000 hire on bonus is for new hires and rehires that are returning after 5 years or more. The bonus will be paid out in equal $665/$670 portions after successfully completing 3 months, 6 months and 9 months of employment with Treasure Island Resort & Casino.
SUMMARY: Identify premium players and assist with developing recognition and reward programs to attract and retain these players and ensure frequent return visits. Responsible for a high level of guest service as described in your department’s guest service standards.
RESPONSIBILITIES
- Assist in mentoring all Player Development team members
- Develop professional relationships with premium players while providing exceptional guest service
- Ensure guest retention and repeat business through telemarketing, written correspondence and direct contact on the gaming floor and during on or off site events
- Develop tools to provide flawless execution of guests’ trip accommodations, including but not limited to special event reservations, restaurant reservations, shows, hotel and special amenities
- Resolve guest complaints and discrepancies in an efficient and courteous manner
- Oversee day to day administration of the casino host office
- Analyze new player data, identify player follow up and work assigned list by completing introductions, setting up player profiles, and developing initial sales campaigns
- Floor prospect for players of extreme High-Value
- Assist with sales goals and target developments
- Organize, categorize and maintain all players in assigned book of business
- Analyze player profiles for sales calls and expedite appropriate quota of sales calls
- Fill assigned block of hotel rooms
- Create VIP event invite lists based on sales goals and strategies, and fill events via sales calls
- Attend sales meetings and training sessions
- Review and analyze sales and tracking reports
- Review overdue trip report lists (significant decliners) for prompt action letters and sales calls
- Call/mail list of assigned inactive High-Value players
- Identify and greet in-house coded players
- Prepare for and welcome incoming coded players (hotel rooms, VIP events, etc.)
- Answers calls and handle player correspondence
- Expedite player requests and reservations and fulfill player requests for comps
- Accompany guests to amenity functions (dining, golf, etc.)
- Perform customer recovery as needed, based on player value
- Host VIP events, parties, etc.
- Make retention calls to coded players (birthdays, special occasions, etc.).
- Coordinate with internal business partners to retain players across High-Value player segments
- Ensure player development floor office and casino floor are covered at all times
QUALIFICATIONS
- High School Diploma/GED or equivalent experience
- 3 years experience in a sales and/or customer relations position in the gaming industry , preferably as a Casino Host
- 2 years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
- Proven experience in acquiring new business and managing customer relationships
Preferred:
- 2-4-year degree in Business Administration, Marketing or related field - 30 Days Ago
Dining Room Host/Hostess (FT/PT)
- St. Croix Casino
-
Turtle Lake, WI
PART_TIME,FULL_TIME
- RATE OF PAY: $15.00/HR. *Possible Pay Increase of 0% - 3% After 90 Days. BENEFITS OFFERED FOR FULL TIME. JOB SUMMARY: Provide friendly and excellent service to guests. Must be knowledgeable of all are...
- 16 Days Ago
Casino Auditor
- Mystic Lake Casino
-
Prior Lake, MN
FULL_TIME
- Do you have experience working in balance sheets, database systems, cash handling, and great guest service? As a Casino Auditor at our premier casino resort and entertainment destination, you will be ...
- Just Posted
Casino Ambassador
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
- ~ WE CREATE WINNING EXPERIENCES ~ *Pay Salary* $41,600, plus quarterly incentives! Ideally Team Members in this role will grow into the Casino Host and then on to an Executive Casino Host position. SU...
- 8 Days Ago
Casino Dealer
- Mystic Lake / Little Six Casino
-
Prior Lake, MN
PART_TIME
- Come get your Table Games career started at our premier casino resort and entertainment destination! We are looking to bring on new table games dealers for our new dealer class that will start Monday,...
- 1 Month Ago
Casino Wait Staff/ Cocktail Server
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
- ~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $10.85 plus tips * Shift Differential * $2.00 an hour additional for grave shift. Graves shift is 2:00am - 10:00am. SUMMARY: To welcome guests and provid...
- 1 Month Ago
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0 Executive Casino Host jobs found in Minneapolis, MN area
Office Manager and Executive Assistant to CEO
- IGBANUGO PARTNERS INTL LAW
-
Minneapolis, MN
- Job Description Job Description We are looking to hire an Office Manager And Executive Assistant to the CEO to join our ...
- 4/24/2024 12:00:00 AM
Armed Security Officer
- RS Executive Protection
-
Saint Paul, MN
- Job Description Job Description | Armed Security Officer Status: Full-time or Part-timeCompensation: $20.00-$22.00/hour ...
- 4/24/2024 12:00:00 AM
Executive Chef
- Kaskaid Hospitality
-
Minneapolis, MN
- Duties and Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: Schedul...
- 4/24/2024 12:00:00 AM
Construction Project Executive - Tampa Office
- Roers Companies Llc
-
Minneapolis, MN
- Job Description Job Description Description: Were looking for an enthusiastic new addition to our Construction Leadershi...
- 4/22/2024 12:00:00 AM
Account Executive Security
- Johnson Controls International
-
Roseville, MN
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 4/22/2024 12:00:00 AM
Executive Assistant
- Bachman's Inc.
-
Minneapolis, MN
- Manager of Executive Support and Communications Salaried Position: Monday through Friday, some weekends Bachman's is com...
- 4/22/2024 12:00:00 AM
Executive Director
- Saint Therese
-
Hamel, MN
- Be part of the Saint Therese difference! We are seeking a passionate, dynamic individual to fill the role of Executive D...
- 4/21/2024 12:00:00 AM
Construction Project Executive - Tampa Office
- Roers Companies
-
Minneapolis, MN
- Job Type Full-time Description We're looking for an enthusiastic new addition to our Construction Leadership team in Tam...
- 4/20/2024 12:00:00 AM
About Minneapolis, Minnesota
Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest.
Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$57,047 to $114,291
Minneapolis, Minnesota area prices
were up 1.4% from a year ago
were up 1.4% from a year ago
What does an Executive Casino Host do?
Executive Casino Host in Everett, WA
The exec host was able to without hesitation knock off the significant amount of food and bottles of booze we charged to our room and even offered a limo ride to the airport without it going on my tab.
February 03, 2020
Executive Casino Host in New Bedford, MA
Mentor and development Casino Hosts and Service Hosts.
February 01, 2020
Executive Casino Host in Idaho Falls, ID
Let's find out what skills a Executive Casino Host actually needs in order to be successful in the workplace.
January 13, 2020