Executive Casino Host jobs in Rockford, IL

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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EXECUTIVE HOST - CASINO
  • Hard Rock International (USA), Inc.
  • Rockford, IL FULL_TIME
  • Overview:
    POSITION SUMMARY:

    The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for developing and establishing relationships with Hard Rock Rockford midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high limit guests and make decisions regarding extensions of complimentary services and/or goods.
    Responsibilities:
    ESSENTIAL FUNCTIONS:
    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

    • Maximize customer development (new and existing) of higher worth guest and develop qualified players with the goal of growing a critical source of revenue working closely with the Director Player Development.
    • Establish, coordinate, and lead both on and off-site events for high limit guests.
    • Capture and evaluate competitor information and provide feedback to the Director Player Development.
    • Maintain up to date knowledge of all gaming machines, table games, promotions, special events and tournaments.
    • Respond to guest requests, concerns, and complaints in a timely and complete manner.
    • Grow customer share and increase gaming revenues from both slot and table guests.
    • Generate incremental business, drive additional trips from loyal guests, utilizing written communication and telemarketing.
    • Use computer database to identify target guests.
    • Proactively develops events with other departments within marketing to develop additional guest relationships.
    • Must maintain accurate knowledge of marketing promotions and maintain a high level of visibility on the casino floor.
    • Always display positive and professional attitude and presentation when communicating with guests.
    • Maintain strong relations with VIP Services and outside vendors to ensure that all complimentary interfacing and expenses are accurate and consistent with agreed upon arrangements.
    • Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
    • Adheres to all Illinois Gaming Regulations.
    NON-ESSENTIAL JOB FUNCTIONS

    Attend seminars when needed
    Qualifications:
    EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
    (Related education and experience may be interchangeable on a year for year basis)

    Bachelor’s in business, Marketing or related field or 3-5 years host experience or previous gaming experience dealing with high Asian clientele preferred; or an equivalent combination of education and/or work experience. Prior experience in the Gaming industry required.

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
    • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
    • Must successfully pass background check.
    • Must successfully pass drug screening.
    • Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
    • Must be twenty-one (21) years of age.
    • Must be able to work holidays and weekends, as well as flexible shifts.
    Additional Details:
    KNOWLEDGE OF:
    • Understanding of and experience in the property’s regional gaming market.
    • Operations, services and activities of a comprehensive marketing and database programs.
    • The Gaming industry, including principles and practices of a capital and operations budget.
    • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
    • Pertinent federal, state, and local laws, codes, and regulations.
    ABILITY TO:
    • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
    • Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
    • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
    • Communicate clearly and concisely, both orally and in writing.
    • Analyze marketing and promotions data.
    • Be a strategic, analytical, ethical, and effective motivator.
    • Operate various types of office equipment.
    • Establish and maintain effective working relationships with those contacted during work.
    Age Requirements: 21
  • 22 Days Ago

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CASINO Porter
  • travelcenters
  • Hampshire, IL FULL_TIME
  • We are looking for a Porter to join our casino team! Duties and Responsibilities Work in a fun, trusting environment focused on great customer service Clean shower areas, restrooms, floors throughout ...
  • 2 Months Ago

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CASINO Porter
  • TravelCenters of America
  • Hampshire, IL FULL_TIME
  • We are looking for a Porter to join our casino team! Duties and Responsibilities Work in a fun, trusting environment focused on great customer service Clean shower areas, restrooms, floors throughout ...
  • 2 Months Ago

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Travel Interventional Radiology - $1,729 to $1,882 per week in Rockford, IL
  • Host Healthcare
  • Rockford, IL FULL_TIME
  • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Interventional Radiologist position in Rockford, IL.Why Choose Host Healthcare?Passionate and transpare...
  • Just Posted

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Travel Nurse RN - Med/Surg - $1,918 to $2,071 per week in Dixon, IL
  • Host Healthcare
  • Dixon, IL FULL_TIME
  • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Medical-Surgical in Dixon, IL.Why Choose Host Healthcare?Passionate and transparent ...
  • Just Posted

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Travel Physical Therapist - $1818.18 / Week
  • Host Healthcare
  • Mount Morris, IL FULL_TIME
  • This job offer is not available in your country. Host Healthcare is seeking an experienced Physical Therapist for an exciting Travel Allied job in Mount Morris, IL. Shift : 8 hr days Start Date : 05 /...
  • 1 Day Ago

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0 Executive Casino Host jobs found in Rockford, IL area

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Executive Compensation Manager (Remote)
  • Medline Industries LP
  • Rockford, IL
  • Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals,...
  • 5/7/2024 12:00:00 AM

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Restoration Sales Executive
  • ServiceMaster DSI
  • Rockford, IL
  • Job Description Job Description We are the nation’s largest ServiceMaster franchise company and we have a location in Ro...
  • 5/6/2024 12:00:00 AM

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Sales Executive
  • City Lifestyle
  • Crystal Lake, IL
  • Join the City Lifestyle Team as a Sales Executive City Lifestyle, formerly known as Lifestyle Publications, has been a p...
  • 5/5/2024 12:00:00 AM

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Executive Director - 1st Shift
  • Gardant
  • Rockford, IL
  • a At Heritage Woods of Rockford each team member serves a pivotal role in providing enriched lifestyles that are enhance...
  • 5/4/2024 12:00:00 AM

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Sales Executive - Remote
  • InsuraTec Services Group
  • Rockford, IL
  • Sales Executive - Remote Location: Remote Experience Level: Entry-Level About InsuraTec Services Group: At InsuraTec Ser...
  • 5/4/2024 12:00:00 AM

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Sales Executive
  • City Lifestyle
  • Lake in the Hills, IL
  • Join the City Lifestyle Team as a Sales Executive City Lifestyle, formerly known as Lifestyle Publications, has been a p...
  • 5/4/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Rockford, IL
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 5/2/2024 12:00:00 AM

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Garage Maintenance Officer
  • ABM Industries
  • Rockford, IL
  • The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefi...
  • 4/19/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$52,632 to $105,445
Rockford, Illinois area prices
were up 1.3% from a year ago

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