Executive Casino Host jobs in Salem, OR

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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VIP Host
  • Chinook Winds Casino Resort
  • Lincoln, OR FULL_TIME
  • Description

    Position Summary

    Responsible for acquisition, retention, growth, and reactivation of players. Utilizes relationship building, property amenities, events, and player offers to generate revenue by creating additional trips. Acts as an ambassador of the Winner’s Circle encouraging enrollment within the club and provides complementary services to entice continued gaming. Assists in the implementation of promotions, special events, tournaments, parties, and other duties as needed. 

               

    Essential Functions

    • Act as an ambassador for the casino and displays a professional manner at all times.
    • Encourage new membership to the Winners Circle and repeat trips with a focus on VIP players.
    • Monitor player activity and promote play with the appropriate action (I.e., in person contact, email, letter, phone call, etc.) in a timely manner.
    • Provide complimentary services from the player tracking reward system and fully understand the reward program, group tracking, player evaluation and complimentary provisions.
    • Prepares guest confirmations of reservations or cancellations using current offers or complimentaries.
    • Updates the Host CRM database with communications and preferences.
    • Assist with the planning and implementation of assigned parties, promotions, special events, tournaments, and off-property events.
    • Accesses the player tracking system and makes edits to the system as necessary.
    • Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.
    • Assists with events to include ushering, setup, breakdown, and item distribution. 
    • Handle guest confrontations and complaints in a professional manner.
    • Able to reach individual and departmental sales goals.
    • Knows the layout and amenities of all guestrooms including special features, locations, etc.
    • Be well versed and up to date on all events and promotions and able to answer guest questions.
    • Provide information regarding local area tourist spots, attractions, restaurants, and services. Provide accurate directions to destinations. 
    • Coordinate delivery of amenities, floral orders and other specialty requests by Executive Hosts or Management.
    • Ensure the Elite room is maintained in a presentable manner and stocked appropriately.  
    • Adhere to confidentiality policy of Chinook Winds Casino.
    • Ensure full compliance with departmental and company Internal Controls, policies, procedures, and regulations.
    • Other duties as assigned.

                

    Requirements

    Position Qualifications

    Competency Statements

    Communication Skills- Ability to communicate effectively with others verbally and in writing. 

    Customer Orientated- Ability to take care of the customers’ needs while following company procedures.

    Decision Making - Ability to make critical decisions while following company procedures. 

    Detail Oriented- Ability to pay attention to the minute details of a project or task.

    Interpersonal-Ability to multi-task, set priorities and utilize the available time to organize and complete work within given guidelines.

                      

    Ability to maintain a high level of accuracy.

    Must be a self-starter, highly motivated, and able to work in a fast-paced environment.

    Must be willing to work flexible hours including weekends, evenings and holidays.

              

    Education

    High School Diploma or G.E.D.

            

    Experience

    Two years of experience in Gaming or Hospitality in a high-volume guest service area.

    One year of experience in Player’s Club or other equivalent experience required.

            

    Computer Skills

    Proficient in using Microsoft Office Applications to include Word, Excel, and Outlook.

    CRM or Oasis Player Rating System preferred.

    Host CRM experience preferred.

              

    Certificates & Licenses

    Must have a valid Oregon Driver’s License.

    Must obtain a Siletz Tribal Gaming License.

    Must obtain OR Food Handlers Permit within 30 days of employment.

    Must obtain OLCC Alcohol Service Permit within 30 days of employment.

    Must obtain a CWCR VIP Card within 30 days of employment.

          

    Other Requirements

    Must be able to travel occasionally.

            

    Physical Demands

    • Stand Frequently
    • Walk Frequently
    • Sit Constantly
    • Handling/Fingering Constantly
    • Reach Outward Constantly
    • Reach Above Shoulder
    • Climb Not Applicable
    • Crawl Occasionally
    • Squat or kneel Occasionally
    • Bend Frequently

    Lift/Carry

    • 10 lbs or less Frequently
    • 11-20 lbs Frequently
    • 21-50 lbs Occasionally
    • 51-100 lbs Occasionally
    • Over 100 lbs Not Applicable

    Push/Pull

    • 12 lbs or less Frequently
    • 13-25 lbs Occasionally
    • 26-40 lbs Occasionally
    • 41-100 lbs Occasionally

    Other Physical Requirements

    Vision: Near and Far

    Sense of Sound

             

    Work Environment

    Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

            

    Working Conditions

    Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

               

  • 25 Days Ago

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Casino Beverage Waitstaff (Full-Time & Part-Time)
  • Spirit Mountain Casino Careers
  • Grand Ronde, OR FULL_TIME|PART_TIME
  • Job Details Job Location: Spirit Mountain Casino - Grand Ronde, OR Position Type: Full Time Education Level: High School Salary Range: $14.58 Hourly Job Shift: Day Description POSITION DESCRIPTION TIT...
  • 13 Days Ago

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Travel Nurse RN - Med Surg - $2,369 per week
  • Host Healthcare
  • Corvallis, OR FULL_TIME
  • Host Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Corvallis, Oregon.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: ASAPDuration: 13 weeks36 ...
  • 9 Days Ago

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Travel Nurse RN - Labor/Delivery - $2,428 to $2,607 per week in Lincoln City, OR
  • Host Healthcare
  • Lincoln, OR FULL_TIME
  • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Labor and Delivery in Lincoln City, OR.Why Choose Host Healthcare?Passionate and tra...
  • 9 Days Ago

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Travel Nurse RN - CVICU - $2,065 to $2,218 per week in Salem, OR
  • Host Healthcare
  • Salem, OR FULL_TIME
  • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - CVICU in Salem, OR.Why Choose Host Healthcare?Passionate and transparent team member...
  • 9 Days Ago

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Travel Nurse RN - $3,459 to $3,649 per week in Newport, OR
  • Host Healthcare
  • Newport, OR FULL_TIME
  • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - OR-First Assist in Newport, OR.Why Choose Host Healthcare?Passionate and transparent...
  • 9 Days Ago

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0 Executive Casino Host jobs found in Salem, OR area

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Executive Assistant
  • Forix
  • Beaverton, OR
  • Job Description Job Description Job Title: Executive Assistant for Client Strategy Management We are currently seeking a...
  • 3/18/2024 12:00:00 AM

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Supervisor Onsites Executive Adecco
  • Adecco.
  • Beaverton, OR
  • About the roleThe Onsite Supervisor acts as the candidate’s/associate’s employment “agent” (i.e., liaison) and point of ...
  • 3/18/2024 12:00:00 AM

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Executive Search Recruiter
  • Creative Financial Staffing
  • Beaverton, OR
  • CFS Portland is growing our team. Join our team for a rewarding career, focused on building relationships and discoverin...
  • 3/17/2024 12:00:00 AM

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Chief Financial Officer
  • Salem Radiology Consultants, P.C.
  • Salem, OR
  • Chief Financial Officer About Salem Radiology Consultants, PC Salem Radiology Consultants (SRC) is a private practice ra...
  • 3/17/2024 12:00:00 AM

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Executive Director
  • Brookdale Senior Living
  • Salem, OR
  • Overview Executive Director Brookdale Salem Salem, OR Voted by Newsweek in 2024 as one of America's Greatest Workplaces ...
  • 3/16/2024 12:00:00 AM

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Correctional Officer
  • Federal Bureau of Prisons
  • Sheridan, OR
  • Why work for the Federal Bureau of Prisons? To protect society and positively change the lives of those in our care. You...
  • 3/16/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Canby, OR
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 2/20/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Salem, OR
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 2/13/2024 12:00:00 AM

Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river forms the boundary between Marion and Polk counties, and the city neighborhood of West Salem is in Polk County. Salem was founded in 1842, became the capital of the Oregon Territory in 1851, and was incorporated in 1857. Salem had a population of 169,798 in 2017, making it the second-largest city in the state after Portland. Salem is a little under an hour's driving dis...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$52,950 to $105,986
Salem, Oregon area prices
were up 3.9% from a year ago

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