Executive Casino Host jobs in Santa Fe, NM

Position Summary:

The Restaurant Host/ Hostess serves under the Restaurant Manager. The Host/Hostess is responsible for greeting and seating all guests utilizing the Tesuque Proud Service standards while delivering excellent customer service to ensure a good first impression and repeat business. Additionally, the host/hostess, through the tool of Open Table is responsible for monitoring the flow of guests into and out of the restaurant; receiving and acknowledging and communicating with management all guest feedback.

NOTE: Native American preference will be given

Duties and Responsibilities:

• Provide outstanding guest service utilizing the Tesuque Proud standards.
• Create table sections through Openable.
• Generate and maintain reservations and guest preferences through Open Table.
• Communicate closing with management of guest needs.
• Ensure all duties and procedures are complied with during opening and closing.
• Ensure all daily specials are visible at the entrance.
• Warmly greets and acknowledges all guests entering the restaurant.
• Seats guests and Monitors flow of service though Open Table
• Maintain awareness of special need guests and ensure accommodations are made.
• Assist in resetting tables.
• Greet arriving guest before they greet you.
• Thank departing guests and invites them to return.
• Ensure all necessary supplies are in place at host stand.
• Ensure host stand is neat, clean and orderly.
• Ensure iPods are charging and properly stored at end of shift.
• Bus tables, clean spills and equipment as necessary.
• Adhere to company policies and procedures

This list of duties and responsibilities is illustrative only of the general tasks performed by this position and is not all-inclusive.

Experience and Education:

• High school diploma or GED
• Two years of customer service experience
• Two years of cash handling

Minimum Requirements:

• Must be at least 21 years of age
• Two years of previous customer service experience including cash handling

Work Environment:

The work environment includes a variety of setting the following: food, oils, and cooking surfaces. The incumbent will be in a Casino setting occasionally exposed to loud noise, change in temperatures, and second-hand smoke.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Santa Fe, NM 87506: Relocate before starting work (Required)

Work Location: In person