Executive Casino Host jobs in Tuscaloosa, AL

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Guest service
  • Vista Host
  • Tuscaloosa, AL FULL_TIME
  • POSITION SUMMARY

    A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services.

    Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience.

    Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations.

    You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.

    DUTIES AND RESPONSIBILITIES :

    • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
    • Perform quality assurance (QA) requirements for department.
    • Ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
    • Take initiative to offer assistance or answer questions throughout the hotel.
    • Adhere to hotel credit policies and procedures, including credit card authorization, direct bill accounts, cash-payments, incidentals deposits, etc.
    • Manage guest complaints, ensuring superior guest satisfaction. Document all guest requests, complaints or problems immediately and notify designated department / personnel for resolving the situation.

    Take as much ownership as possible and follow up to ensure completion and guest satisfaction.

    • Greet, register, suggestively sell (and upsell) rooms, issue room keys, and assign rooms to guests in an efficient, warm and friendly manner.
    • Answer inquiries pertaining to the hotel and its amenities, local food, area attractions and provide travel directions.
    • Accurately check out guests and communicate departures with housekeeping staff.
    • Make, confirm and cancel reservations via telephone, computer and in writing.
    • Answer and route internal and external phone calls in an articulate, friendly manner using prescribed procedures.
    • Update the shift-to-shift log regularly and accurately to ensure proper communication between shifts is maintained.
    • Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.
    • All other duties as assigned / required.

    POSITION REQUIREMENTS :

    • Must be able to communicate in English both written and verbally.
    • Must be able to stand for long periods of time.
    • Must be able to lift 20 lbs.
    • Last updated : 2024-03-06

  • 20 Days Ago

A
Host
  • Another Broken Egg Cafe
  • Tuscaloosa, AL FULL_TIME
  • Properly greet and seat guests with high quality customer service and hospitality. Maintain an efficient waitlist through prompt seating. The below procedures are standard Corporate procedures that ea...
  • 19 Days Ago

C
Host
  • Cracker Barrel Old Country Store, Inc.
  • Tuscaloosa, AL OTHER
  • Store LocationUS-AL-Tuscaloosa Overview As a Host and hospitality expert, you’ll get to welcome our guests into the store with a smile and call their name when it’s time to eat! Responsibilities You’l...
  • 23 Days Ago

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Host
  • JIM N NICKS
  • Tuscaloosa, AL PART_TIME
  • We Offer: Competitive pay Flexible schedules Discounted meals A work environment that is upbeat, exciting, and fun Opportunity for advancement Medical, dental, vision insurance, 401K plan, employer pa...
  • 25 Days Ago

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Host
  • Metro Diner
  • Tuscaloosa, AL OTHER
  • Job Details Job Location: Tuscaloosa - Tuscaloosa, AL Salary Range: Undisclosed DescriptionWe are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service...
  • Just Posted

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Host
  • Session Cocktails
  • Tuscaloosa, AL FULL_TIME
  • Position Title: Host Reports To: General Manager and Assistant General Manager Position Summary: The host controls the flow of customers in and out of the barroom. As the first and last interaction wi...
  • 1 Day Ago

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0 Executive Casino Host jobs found in Tuscaloosa, AL area

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Surface Warfare Officer
  • US Navy
  • Tuscaloosa, AL
  • About America's Navy has the most modern, advanced fleet of ships in the entire world. Surface Warfare Officers (SWOs) a...
  • 3/29/2024 12:00:00 AM

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Correctional Officer Trainee - Donaldson
  • Alabama Department of Corrections
  • Bessemer, AL
  • Salary Information $54,290.40 - $66,028.80 Annually $26.10 - $31.74 Hourly PLUS earn up to 27% in salary increases durin...
  • 3/29/2024 12:00:00 AM

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Security Officer
  • Securitas, Inc.
  • Tuscaloosa, AL
  • Location: Location: Security Officer in Tuscaloosa, AL at Securitas Security Services USA Location * **Location:** **Exp...
  • 3/28/2024 12:00:00 AM

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Executive Secretary (Student Services/ Curriculum & Instruction)
  • Bessemer City Schools
  • Bessemer, AL
  • Classified - Position - Central Office - Secretary / Office Assistant/ Clerk Job Number 2300279083 Start Date Open Date ...
  • 3/28/2024 12:00:00 AM

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Security Officer(FT, PT, & Flex)
  • Securitas, Inc.
  • Tuscaloosa, AL
  • Location: Security Officer(FT, PT, & Flex) in Tuscaloosa, AL at Securitas Security Services USA Location * **Experience:...
  • 3/27/2024 12:00:00 AM

O
Retail General Manager
  • Office Depot
  • Tuscaloosa, AL
  • Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within...
  • 3/27/2024 12:00:00 AM

F
Correctional Officer
  • Federal Bureau of Prisons
  • Aliceville, AL
  • Why work for the Federal Bureau of Prisons? To protect society and positively change the lives of those in our care. You...
  • 3/26/2024 12:00:00 AM

P
Office Clerk
  • PrideStaff
  • Vance, AL
  • Temporary Office Clerk needed ASAP Pay rate: $16 Temporary assignment - will last until end of July 2024 / early August ...
  • 3/25/2024 12:00:00 AM

Tuscaloosa (/tʌskəˈluːsə/ TUS-kə-LOO-sə) is a city in and the seat of Tuscaloosa County in west central Alabama (in the southeastern United States). Located on the Black Warrior River at the Atlantic Seaboard fall line of the Piedmont, it is the fifth-largest city in Alabama, with an estimated population of 100,287 in 2017. The city was originally known as Tuskaloosa until the early 20th century. Incorporated as a town on December 13, 1819, it was named after Tuskaloosa, the chief of a band of Muskogean-speaking people. They battled and were defeated by forces of Spanish explorer Hernando de S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$50,262 to $100,605
Tuscaloosa, Alabama area prices
were up 1.3% from a year ago

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