Executive Chef Assistant - Casino jobs in New Jersey

Executive Chef Assistant - Casino assists the executive chef in the operations of the hotel kitchen. Involved in menu development and cooking to ensure meal quality and customer satisfaction. Being an Executive Chef Assistant - Casino may require a bachelor's degree in area of specialty. Typically reports to an Executive Chef. The Executive Chef Assistant - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Executive Chef Assistant - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Executive Casino Host
  • BetMGM LLC
  • Jersey, NJ FULL_TIME
  • Executive Casino Host
     
     
     
    About Us

    We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

    We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

    We were recognized as one of Glassdoor’s “Best Places to Work”.

    About the Role

    As an Executive Casino Host, you will drive casino profitability by developing strong long-term relationships with high-end customers and VIPs of our BetMGM brands, with the aim of extracting maximum value within their respective brands.  

    With responsibility for a defined set of casino players, you will be tasked with achieving company objectives through effective sales and telemarketing. This will involve increase retention rates of our high-end customers and VIPs, applying sound judgement and decision making when managing customer reinvestment and develop potential new business into successful long-term growth.
     
    Responsibilities
    • Passionately maintain and establish relationships with current and potential guests to promote and sustain a high level of player recognition and service.
    • Engage with our players promoting BetMGM  in order to build customer loyalty and increase frequency of their visits
    • Responds to and addresses all guest requests, questions, and concerns in a timely manner
    • Own the guest experience in any situation by using problem solving skills to WOW the guest
    • Establish and maintain a comprehensive player database.  
    • Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs 
    • Manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts and escalations including out of office hours when necessary. 
    • Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual. 
    • Create new business revenue by understanding, targeting and developing relationships with potential high value players  
    • Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms 
    • Will communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys and the reactivation of lapsed members  
    • Utilize daily reporting and analysis to assist with making sound business decisions 
    • Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales. 
    • Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively. 
    • Fully complies with and upholds company expectations including policies, procedures, department goals and business strategy.  
    • Conducts themselves with the highest level of integrity and honesty 
    • Proactively identify service failures by taking immediate action to resolve whilst notifying relevant stakeholders.  
    • Handles difficult customer interactions and situations in a calm, professional and reasonable manner.  
    • Tasked with filling special events, while also participating in offsite Casino Marketing events 
    Essential Functions
    • Must be able to stand or sit and operate computers and other technological devices for extended periods of time
    Qualifications  
    • Bachelor’s degree preferred in related field
    • Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management.  
    • Relationship driven, computer literate with an emphasis on Excel, excellent communication skills and telephone etiquette. 
    • Detail oriented with effective time management skills and the ability to produce results while working under pressure. 
    • The ability to work independently, offer top tier customer service and identify customer trigger points 
    • Analytically curious with the ability to think outside the box to resolve issues quickly and effectively  
    • Excellent knowledge of gaming and the gaming industry 
    • Experience hosting customers within a Hospitality environment, preferably within a casino environment  
    • Multilingual  
    • The ability to travel and attend off property events as needed
     
    About Our Culture

    Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:
    • Believe in Your Game – Take your shot! There’s a freedom to explore ideas usually only start-ups are lucky enough to experience.
    • Backed by the Best - With our expertise—merged with that of our world-class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
    • Do What’s Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
    • Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
    What We Offer

    As a valued employee, we’re committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

    Gaming Compliance

    Candidate must comply with and support the company’s responsible gambling policies, procedures and initiatives.

    This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

    BetMGM LLC is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you.

    If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.
     
    Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

  • 1 Month Ago

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Host - Executive Casino
  • Bally's
  • Atlantic, NJ FULL_TIME
  • Attracts, develops and retains new player patronage through personalized service. Assists in the development of programs to increase player worth while staying with established comping guidelines. Rep...
  • 24 Days Ago

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Restaurant Chef
  • Ocean Casino Resort
  • Atlantic, NJ FULL_TIME
  • The Restaurant Chef will assist in the overall operation and supervision of the culinary team in a designated restaurant. Partnering with F&B management, this individual is responsible for creating sc...
  • 18 Days Ago

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Sous Chef
  • Ocean Casino Resort
  • Atlantic, NJ FULL_TIME
  • The Sous Chef is responsible for developing menus and concepts according to the overall schedule of the outlet. Position Responsibilities Creates and ensures a fresh, positive and exciting environment...
  • 29 Days Ago

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Executive Chef
  • Graduate Princeton
  • Princeton, NJ FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • Just Posted

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Executive Chef
  • Five Star Senior Living Inc.
  • Lakewood, NJ FULL_TIME
  • At this time, we are seeking an Executive Chef to join our team! Responsibilities The planning, testing and costing of new menus and menu items. Ordering, distribution and stock cost control of all fo...
  • 7 Days Ago

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Administrative Executive Assistant
  • Idaho Asphalt Supply
  • Coeur d'Alene, ID
  • Job Description Job Description Company Overview: Idaho Asphalt Supply, Inc. is a leading asphalt supplier and marketer ...
  • 4/23/2024 12:00:00 AM

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Administrative Executive Assistant
  • Metrics LLC
  • Washington, DC
  • Job Description Job Description We are seeking a highly skilled Administrative Executive Assistant in support of the Nat...
  • 4/23/2024 12:00:00 AM

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Administrative Executive Assistant
  • Ameriprise Financial
  • Greenville, SC
  • Job Description Job Description Administrative Executive Assistant Introduction Step into a purpose driven role on an el...
  • 4/23/2024 12:00:00 AM

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Administrative Executive Assistant
  • Clayton Services
  • Houston, TX
  • Job Description Job Description Clayton Services is searching for an Executive Assistant to join a thriving company in N...
  • 4/23/2024 12:00:00 AM

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Administrative Executive Assistant
  • TAX & ACCOUNTING
  • Atlanta, GA
  • Job Description Job Description We are seeking an Administrative Executive Assistant to join our team! You will provide ...
  • 4/22/2024 12:00:00 AM

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Administrative Executive Assistant
  • Job Recruiter
  • New York, NY
  • Job Description Job Description Job Description: We are seeking an experienced and proactive Administrative/Executive As...
  • 4/22/2024 12:00:00 AM

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Administrative Executive Assistant
  • Financial Society Insurance Group
  • Chelmsford, MA
  • Job Description Job Description Our Agency- Financial Society Insurance Group, is looking for an Executive Administrativ...
  • 4/21/2024 12:00:00 AM

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Administrative Executive Assistant
  • MATTRESS SAFE
  • Cumming, GA
  • Job Description Job Description We are seeking an Administrative Executive Assistant to join our team! You will provide ...
  • 4/20/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Chef Assistant - Casino jobs
$63,719 to $106,019

Executive Chef Assistant - Casino in Bridgeport, CT
Chef Wiley’s mother Marquita is a leading area businesswoman who serves on the SIU Board of Trustees.
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Executive Chef Assistant - Casino in Macon, GA
Wiley has been hired as an Assistant Executive Chef and will join Executive Chef Ken Weicker in overseeing food operations for all three of the Casino Queen Restaurants; Market Street Buffet, Prime Steakhouse and Sevens Sports Bar.
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Executive Chef Assistant - Casino in Champaign, IL
Chef Damian Stanley is the Assistant Executive Chef at Pechanga.
November 29, 2019